What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.

What’s unique about this role?

The Network Engineer is responsible for monitoring, operating, documenting, maintaining, and optimizing the Lighthouse global network infrastructure. In addition, the Network Engineer is responsible for all aspects of managing our network infrastructure and collaborating with other engineers to best meet the needs of our internal and external user base.

What will this person do?

• Monitor, operate and maintain all network equipment and software related to the Lighthouse environment. This includes routers, switches, wireless access points, LAN/WAN, Firewalls, Application Load Balancers, Security Appliances, routing policies and other related network services.
• Monitor, maintain and document trends related to the global network for faults, performance and capacity.
• Fast reaction to email alerts related to critical network issues.
• Troubleshoot network/incidents problems. This includes on-call responsibilities.
• Participate in a formal incident rapid response process for priority incidents.
• Collaborate with Senior Network Engineers and Network Architects.
• Work outside normal business hours when required - scheduled maintenance, outage response, last minute urgent requests.
• Assist Application and System owners in troubleshooting networking related issues.
• Create and maintain detailed documentation of the physical and logical network topology.
• Standardize and maintain network configuration data and inventory.
• Document structured network, device configurations, circuit information and other network components.
• Work with vendors on new equipment and software integration.
• Maintain secure configurations in accordance with security and regulatory compliance (ISO/IEC 27001, PCI DSS, etc.) in a Hybrid Infrastructure Environment (Cloud and On-Premises).
• Follow and enforce Change Management guidelines and processes.
• Participate in IT process improvement projects.
• Communicate with colleagues, management, customers, vendors and others in a courteous, professional manner.
• Perform other related duties as assigned.
  
  

Bring your passion and together we will shine. It would also be great if you have the following:

• Ability to take initiative, and exercise professional, independent judgment to plan work, formulate recommendations, and make sound decisions.
• Exceptional oral and written communication skills.
• Exceptional communication skills with internal and external clients prior and during maintenance activities.
• Excellent services-oriented mindset.
• Cisco IOS, NX-OS, VXLAN and NDFC knowledge is required.
• Experience with both Cisco and HP networking gear.
• Network Cloud (Azure, AWS), Firewalls (Palo Alto) and Application Load Balancing(F5) experience is required.
• Network monitoring, maintenance and optimization.
• Dynamic routing protocols BGP, EIGRP, OSPF
• Extensive experience with Monitoring Tools (Site24x7, OpsManager, Solarwinds, Zenoss).
• Knowledge of virtualization platforms (VMWare, Hyper-V, Horizon View) and server hardware (UCS/FI).
• Knowledge of IPAM, DHCP, DNS (InfoBlox).
• Experience with SAN & NAS in an iSCSI environment.
• Knowledge of SSL Certificate generation and deployment is a plus.
• Knowledge of SD-WAN is a plus.
• Scripting skills is a plus.
• BA in Computer Science or equivalent experience, with a focus on networking.
• 5+ years of experience in supporting network environments at an enterprise scale.
• Minimum five (3) years of data networking design, installation operation and support in a distributed environment
• Extensive experience in networking and network security with Cisco platforms
• Professional certification such as the CCDP, CCNP, CCNA, CCDE or CCIE with an emphasis on switching, datacenters and/or security
• ITIL certification a plus
• Professional expertise in TCP and UDP mechanics including ability to interpret packet captures
• Professional expertise in network protocols and services such as DNS, HTTP(S), IPSEC, QoS
• Experience with Cisco switching/routing and advance LAN / WAN configurations for highly available systems
  
  

Work Environment and Physical Demands

• Duties are performed in a typical office environment while at a desk or computer table.
• Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
• Duties may require being on call periodically and working outside normal working hours (evenings and weekends).
  
  

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!

As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best—shine.

This position will work for and be employed by Lighthouse's India subsidiary, which is an independent company located in India.