Job Title: Network and Systems Administrator Reports to: Director and/or Designee FLSA Status: Exempt Job Objective: * Design, install, and maintain network and systems components that meet Connect and customer requirements. * Provide technical support, recommend equipment upgrades, and administer software and system applications. Minimum Qualifications: * High school diploma. An Associate degree in a computer technology field is desired. * Two years of experience in Data Communication Networking, TCP/IP, routing, local area networks, VoIP phone systems, wireless/WLAN maintenance, and troubleshooting workstation software/hardware. * Valid CCENT (Cisco Certified Networking Technician) or CCNA (Cisco Certified Network Associate) desired. * Proficiency in systems planning, hardware and software management, project management, and Microsoft 365 / Google Workspace.. * Experience with Help Desk System utilization is desired. * Strong problem-solving skills, self-starter, and ability to work with minimum supervision. * Availability to be "on-call" for periodic tasks outside of normal working hours. Desired Technical Qualifications: * Technical qualifications may be modified to address current or emerging program/staffing needs and assignments. Certification, training, and experience deemed appropriate may include: * Networking: TCP/IP, routing, switching, VoIP, WLAN * Server Operating Systems: Linux, Windows * Workstation Operating Systems: MAC OS, Windows, Chrome * Web Servers: IIS, Apache, Tomcat, OSU * Storage Systems: Storage Area Networks * DNS: Windows, Linux Key Responsibilities: * Design, install, and maintain network and systems components. * Provide technical support to staff and students. * Recommend equipment upgrades and enhancements to improve network and systems performance. * Administer software and system applications. * Ensure data security and confidentiality. * Diagnose and resolve hardware and software issues. * Coordinate procurement of hardware and software. * Provide training and support to school personnel and students. * Collaborate with vendors and service providers. * Maintain accurate equipment inventory and network diagrams. * Assist with ongoing projects, research, and recommend enhancements. * Install and maintain WAN/LAN and systems. * Design options to improve or upgrade school networks and systems. Abilities Required: * Efficient time management and task prioritization. * Professionalism, contributing to a positive work environment. * Effective communication skills (listening, observation, reading, verbal, nonverbal, and writing). * Punctuality and an acceptable attendance record. * Adaptability to interruptions and changing conditions. * Ability to read, analyze, and interpret technical manuals and documentation. Working Conditions (in a K-12 School Environment): * Exposure to standard K-12 school conditions, including classrooms, offices, and outdoor areas. * Interaction with students, staff, and faculty members. * Use of a computer keyboard and monitor for prolonged periods. * Participation in school events and activities as needed. * Potential exposure to learning and educational environments. Performance Evaluation: Job performance will be evaluated based on policy provisions and contractual agreements set by Connect.