About Us

Spectrum.Life is a whole-of-health digital partner that guides organisations and their people to thrive, delivering clinically backed digital health, mental health and wellbeing solutions.

Our HealthTech delivers digital transformation for Insurers, Educators and Employers through Co-creation or seamlessly integrated out-of-the-box solutions, that decrease digital fragmentation and engage, empower, and transform their people’s lives.

Established in 2018 by Stuart McGoldrick and Stephen Costello, Spectrum.Life provides services internationally to over 7.2m insurance members, 3,000 corporate clients, 60 universities and 650,000 university students. Spectrum.Life currently employs over 450 people

Our vision is to change and save as many lives as possible.

Role Brief

The post holder will work as a full-time member of the affiliate network team, to contribute to the quality of affiliate recruitment, onboarding, reporting, analysis and overall support of the network in a timely and effective manner.

Responsibilities

The Network Administrator will be responsible for supporting the growth of the network, managing ongoing referrals and maintaining the quality of our affiliate service delivery.

• Correspondence and support within the affiliate Inbox
• Support with affiliate phone line – logging in daily and answering any queries that come through
• Support with affiliate platform training and technical support
• Recruitment of affiliates in locations requiring further attention
• Onboarding new and renewal of current affiliates, including assisting with ID verification calls for Garda Vetting.
• Highlighting and escalating any negative feedback, quality concerns and non-compliance within the network
• Support with referrals requiring additional attention (e.g. in-person referrals, re-referrals, specialised referrals)
• Identifying trends within the network matching, location gaps and specialisation needs
• Manage additional tasks required by the Clinical Network Coordinator
  
  

Requirements

• To hold qualifications in A level/leaving certificate (or equivalent) or above
• Skilled and sensitive communicator, to be able to work in a calm and professional manner and be confident in supporting affiliates, providers and users having additional affiliate needs.
• Excellent working knowledge of Outlook and Salesforce
• Attention to detail and analysis skills
• Good time management and organisational skills
  
  

Desirable

• Strong communication and interpersonal skills—you’ll be confident speaking with candidates and colleagues at all levels
• Excellent written skills, with a keen eye for detail.
• A natural ability to build rapport and maintain positive relationships.
• Highly organised, with the ability to multitask and manage time effectively.
• Comfortable working in a fast-paced environment with accuracy and efficiency.
• Previous experience in recruitment or a similar role is preferred, but not essential
• A genuine interest in people and a proactive, can-do attitude.
  
  

What are the benefits of working at SPECTRUM.LIFE?

• Competitive salary (Dependent on experience).
• Remote role
• 25 days of annual leave
• 24/7 EAP and a wide range of health and wellbeing supports
• Extensive list of employee perks and benefits https://app.box.com/s/6wwkvowbev6cn7tlvq9yz32amnpmnvcl
  
  

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