Configure and maintain the LAN and wireless network to ensure reliable connectivity and data integrity via the use of Microsoft’s best practices.
Implement and support network components including servers, routers, switches, firewalls, backup systems, storage area networks, virtual servers, end user workstations, printers, peripheral devices, and other associated hardware and software.
Monitor and test network performance, and troubleshoot any performance issues.
Research and recommend changes to the system architecture to accommodate technology upgrades, improve performance, increase efficiency, and reduce costs.
Assess and define short-term and long-term network capacity needs.
Maintain, test and update the data backup systems, archiving and the disaster recovery plan.
Assist in the development and implementation of network administration policies and procedures.
Maintain an accurate IT asset inventory.
Monitor, test, and document network hardware configurations, security settings, processes, policy compliance, backup procedures, and other network administrative activities as required by Sarbanes-Oxley.
Interact and negotiate with vendors and contractors to procure network products and services.
Provide support for land line phones, cell phones, and smartphones.
Provide end user support as part of a 24x7 help desk, including training and assisting staff in using hardware and software more efficiently.
Install security updates on all servers
Other duties as assigned by the IT Manager and/or Senior Director of Technology and Continuous Improvement.
Rc14001® & Quality Management System Responsibilities
Intervene and take appropriate actions on any non-conformance, possible non-conformance, or concerns affecting 1) compliance with any known legal, regulatory or company requirement, 2) Safety Health Environment & Security (SHE&S) and Quality policies, procedures, or other management system requirements, and/or 3) expectations or needs of other interested parties and communicate it using the appropriate company process.
Fully comply with all SHE&S and Quality policies and procedures, as well as Standard Operating Procedures.
Communicate any SHE&S and Quality / customer service concerns, near misses, incidents or opportunities for improvement using the appropriate company process.
Whenever requested participate in the development, communication and implementation of SHES, Responsible Care and Quality programs, processes, and procedures.
When requested, participate in Associate Safety Committee (ASC), Safety Meetings, Management of Change (MOC), Process Safety Startup Review (PSSR), Process Hazard Analysis (PHA), and other related SHE&S, process safety, and customer service activities.
Skills & Qualifications
Bachelor’s degree preferred in Computer Science, Engineering, Information Technology or other technical field or at least 5 years experience as a Network Administrator or related role in the design, implementation, support, and management of complex LAN solutions.
Strong communication and documentation skills.
Ability to work with all levels of staff to define business and technical requirements as well as to perform system support.
Working knowledge of software patch management and update processes.
The following skills are not necessary but are a plus:
Certifications: , CCNA, Network+, , Security +, etc.
Sarbanes-Oxley compliance
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