Bachelor's Degree or 5+ years of demonstrable working experience in, analysis, design and implementation of large to enterprise size CRM projects and related technologies
5+ years' experience interfacing with key client stakeholders at all levels, including C-level executives and technical resources.
Experience implementing multiple complex CRM related solutions including, but not limited to, integrations, web services, custom web development, PowerPlatform
Exceptional analytical skills
Strong written and verbal communication skills
Ability to work effectively within a team
Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organization
Experience with Dynamics 365, Web Services, SQL query and database tools, SSIS, Scribe or other ETL tool
Professional demeanor
Comfortable participating and leading pre-sales engagements
Feels comfortable talking with team members and clients at all levels of within an organization
Must be willing to travel (up to 50%)
Understanding of common project management methodologies (waterfall, Agile, etc.)
Understanding of Dynamics 365 CE Developer Guide
Desired Skills
Applications: Visual Studio (TFS, SSRS), Marketing Automation Platforms and Business Intelligence
FetchXML, JavaScript frameworks, C#/ASP.NET, web services
Working experience (as it relates to CRM integrations) with ERP applications such as Dynamics AX, Oracle, Sage and SAP