COMPANY REVIEW Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. As a leader in the freight forwarding industry, the Company's successes and ingenuity are complemented by its global presence, and ultimately result in Nippon Express being one of the largest transportation providers in the world. Solutions, not numbers, are responsible for our success. Our commitment to develop successful solutions, which put information technologies and our vast network of resources to work for you, is what has enabled Nippon Express to lead the world in innovative logistics design. JOB SUMMARY Reporting to the Manager, HHG, the Moving Coordinator is responsible for executing moving operations, including loading and unloading, and transporting customers' personal belongings using company vehicles to and from the Nippon facility. This position also involves providing guidance to part-time workers and subcontractors. KEY DUTIES AND RESPONSIBILITIES Provide exceptional customer service and ensure customer satisfaction during the moving operations Report any issues and complaints from customers to the Manager, HHG Perform the moving operations ensuring all cargo is handled according to company quality and safety standards Provide guidance to part-time workers and subcontractors during the moving operations Identify potential hazards and recommend improvements where necessary to ensure operations are conducted in a safe, orderly manner Load the furniture and belongings of our customers onto the vehicle and unload at destination Pick up, deliver, transport goods for export, import, and domestic moving Ensure all cargo is secured and properly packaged for transport Attend at both customers’ residence as well as company facility to prepare goods for shipping Handle customer products deliveries and Self pack pickups Manage import deliveries for shipments without Supervisor Operate company vehicles including cargo vans and 2 - 5 ton trucks Maintain company vehicles in a neat, orderly and efficient fashion Conduct physical checks of received goods in the warehouse to verify accuracy against order sheets, minimizing discrepancies Coordinate with shippers and subcontractors, monitoring and tracking shipments to ensure timely deliveries Various other duties as may be required QUALIFICATIONS/COMPETENCIES 1 to 3 years of experience in similar roles Ability to lift and move products of various sizes and weights (up to 50lbs) Detail-oriented, attentive to their surroundings and able to notice any possible hazards Working knowledge of operations, warehouse management, and transportation management Ability to provide exceptional customer service Knowledge of shipping documentation Ability to interpret and act upon complex instructions Strong sense of professionalism Good work ethic and capable of handling repetitive tasks Good driving record with no significant accidents or claims Able to work long, inconsistent hours Fluent in the English language EDUCATION/CERTIFICATIONS High school diploma required WHMIS training is an asset Forklift certificate is an asset Valid class 5 driver’s license **What We Offer!** Health Benefits (Medical, Dental & Vision Coverage) RRSP/DPSP Plan with company matching Paid Time Off (Vacation & Sick time) Opportunities for career growth and skill enhancement We thank all applicants for their interest in a career with Nippon Express. Please note only those who are selected for further consideration will be contacted for an interview. Nippon Express is an equal opportunity employer committed to an inclusive and barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation.