Roles and Responsibilities:

We are hiring for an exciting opportunity in residential mortgage operations with a leading global financial institution. This position is ideal for professionals experienced in mortgage loan processing, particularly those who are comfortable working in high-volume, deadline-driven environments. You’ll work closely with internal and external partners to ensure that all loan documentation—including title, insurance, and collateral—meets compliance standards and client expectations.

Key Responsibilities

• Manage the order services process by requesting, reviewing, and validating key loan documents (title, insurance, etc.)
• Review title and insurance documents to ensure alignment with lender guidelines
• Serve as the primary point of contact for internal teams and third-party vendors
• Clear processing conditions within the loan system (insurance, title, disclosure, collateral)
• Track loan status and proactively monitor documents for expiration prior to closing
• Collaborate with mortgage specialists and internal stakeholders to meet cycle time and client expectations
• Demonstrate strong problem-solving skills and the ability to work independently

Required Qualifications

• Minimum 3 years of residential mortgage loan processing experience
• Proven track record of delivering high-quality loan production
• Excellent written and verbal communication and strong analytical abilities
• Exceptional time management and multitasking skills
• Superior customer service focus
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)
• High school diploma or equivalent is required

Preferred Qualifications

• Demonstrated ability to consistently meet production and quality goals
• Experience working in fast-paced, compliance-oriented environments