The Fred Hollows Foundation

Monitoring, Evaluation, Reflection & Learning Manager

Phnom Penh, Cambodia

5 days ago
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Summary

  • Do you want to do work that really matters? Help us end avoidable blindness
  • Full time role based in Phnom Penh, Cambodia (Flexible work from home arrangements available)
  • Closing Date: Monday the 19th of May 2025


ABOUT THE FRED HOLLOWS FOUNDATION

The Fred Hollows Foundation is an international development organisation working to prevent blindness and restore sight. We continue to carry on the legacy of Professor Fred Hollows, who believed every person had the right to quality eye care, no matter where they live. The Foundation is known around the world as an organisation that works with purpose and determination. With a reputation for excellence, we are well known for making change happen.


The Foundation has grown to work in more than 25+ countries throughout Africa, South Asia, Southeast Asia, the Middle East and the Pacific, as well as Australia. The Foundation has restored sight to more than 3 million people worldwide. We have an ambitious five-year strategic plan that aims to take us even closer to realising our vision of a world in which no person is needlessly blind, or vision impaired and Indigenous Australians exercise their right to sight and good health. To find out more about our work, please visit our website https://www.hollows.org.


THE OPPORTUNITY

The Monitoring, Evaluation, Reflection & Learning (MERL) Manager is accountable for supporting the Cambodia country program teams to engage to a high standard, in The Foundation’s monitoring, evaluation, reporting, learning and data quality assurance processes and building a culture of continuous quality improvement across the hub’s programs. This position will have a primary portfolio of the Cambodia program, but work may expand to other countries and global initiatives when necessary. The Manager will support the Cambodia country program team to engage effectively with processes outlined in the Monitoring, Evaluation, Reporting and Learning (MERL) Framework, and data quality assurance activities. The position will continuously build M&E capacity across the program and implementing partners to ensure the MERL framework is applied and utilised to inform program quality improvement. The position will also design MERL plan and necessary tools and collect the country program data for reporting.


KEY RESPONSIBILITIES

MERL processes and systems

  • Provide technical leadership and support in the development, implementation and review of The Country Program’s MERL frameworks, processes, and systems at both country and global level.
  • Provide M&E technical guidance and capacity building to implementing partners and conduct collection, analysis, reporting and utilisation of data for the implementation of country and global projects, and country strategies.
  • Ensure appropriate incorporation of The Foundation’s MERL standards, including the Research and Evaluation Policy, in project and country plans and activities.
  • Perform monitoring against project and country strategy MERL frameworks, including supporting evaluation commissioning and evaluation management.
  • Facilitate thematic MERL learning initiatives at both the country program and global level.
  • Contribute to strategic MERL initiatives, including organisation level thematic reviews and learning synthesis.
  • Conduct relevant field travel to assess and support implementation of The Foundation’s MERL framework and related policies.
  • Design MERL plan and necessary tools and collect the country program data for reporting.
  • Support the development of MERL plan for country strategy and programs.
  • Undertake other tasks assigned by Country Manager and Head of Programs, Cambodia.

Data quality assurance

  • Ensure that country level projects routinely collect and analyse verifiable quantitative and qualitative data for project improvement.
  • Work collaboratively to implement The Foundation’s data quality assurance and CQI systems, process and tools in collaboration with the Economist, ANCP team and Grants Manager.

Partner capacity development

  • Support country teams to identify opportunities and develop plans to strengthen partner MERL practice, with a focus on Routine Data Quality Assurance


Reporting:

  • The MERL Manager reports to the Head of Programs, Cambodia.
  • The MERL Manager regularly engages with technical resources from The Fred Hollows Foundation’s (FHF) headquarters, global offices, and country support networks.
  • The MERL Manager works closely with the program implementing partners on reporting, and project monitoring management.


WHAT YOU’LL NEED TO SUCCEED

  • Master’s degree in Public Health, International Development, or a related field.
  • Demonstrated experience designing and using project/program monitoring and evaluation frameworks.
  • Experience designing, commissioning and/or conducting project or program evaluation
  • Experience in project or program delivery, preferably in an international development context.
  • Experience in or understanding of use of data in the health sector.
  • Experience working across cultures


How we recognise your contribution

Through our internal programs and employee benefits we aim to create an environment where you will feel supported and empowered. Whether your focus is on continuous learning, professional development or finding an environment which enables you to thrive while balancing family or personal commitments, we have a range of programs in place to support you.

To find out more about our benefits click here


APPLICATIONS

Please apply directly using the "apply" button. Your application should include a CV and, preferably, a cover letter that outlines your interest in the role and addresses the key criteria listed in the “Key Responsibilities”, and “What you need to succeed” sections of the advertisement.


Applications Close: Monday the 19th of May 2025


The Fred Hollows Foundation is committed to ensuring our projects and activities are implemented in a safe and productive environment that prevents harm and avoids impacting the health and safety of all people, particularly children, vulnerable people and disadvantaged groups. Applicants are advised that The Foundation reserves the right to conduct police checks and other screening procedures to ensure we maintain and promote a child safe environment.



Please be advised:

  1. Fred Hollows Foundation will never ask for a fee during any stage of the recruitment process.
  2. All active roles are advertised directly on our website here.
  3. Please note we will not be accepting CV’s via agencies for this role.


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