Job Responsibilities Mobile Device Mgmt. Engineer * Are you passionate about managing and securing endpoint devices? * Do you have experience with Microsoft Intune or other MDM solutions? * Are you passionate about automating and streamlining system configurations? * Are you skilled in providing top-tier technical support and troubleshooting complex issues? * Do you enjoy teaching and educating colleagues about new technologies? A Preview of the Day-to-Day * Design, implement, and manage Microsoft Intune solutions for endpoint management. * Create and manage configuration profiles to enforce settings and restrictions on devices. * Implement security policies in collaboration with the Security Operations Center to protect endpoints. * Develop and maintain comprehensive documentation relevant to device lifecycle management. * Provide senior-level technical support and troubleshoot complex issues. * Deliver training to IT personnel across the University on device management using Intune. Unique Perks * Professional Development: We take investing back in you seriously! We offer generous professional development opportunities throughout each year. * Collaborative Culture: Work with a dynamic team that values innovation and teamwork. * Impactful Role: Play a key role in supporting the academic, research, and operational needs of the University. * Downtown Location: Enjoy working in the heart of Columbia, SC, with easy access to vibrant city life, dining, and cultural events. Does this sound like the perfect fit for you? Apply now and join our team! Minimum and Additional Requirements Requires a bachelor's degree in a job-related field and 2 or more years of job-related experience, which may be substituted by an equivalent combination of job-related certification, training, education, and/or experience. Preferred Qualifications Bachelor's or advanced degree in computer science, information technology, or related field and 4 years' related experience; or a minimum of six (6) years' experience supporting endpoint devices. Minimum two (2) years of experience managing devices with anMDM(modern device management) system, preferably Intune. Advanced knowledge in supporting Windows and Android is required. * At least four years of experience in Windows-based office automation systems, data communications system design, installation, operation, and repair. * Advanced knowledge of Intune. * One or more of the following certifications: Microsoft 365 Certified: Endpoint Administrator Associate; Microsoft 365 Mobility and Security; or similar certification. * Basic knowledge of networking services and data communications:LAN/WANconnectivity usingTCP/IP,VPN,SFTP,SSH, Remote desktop, and other related networking tools and concepts. * Basic knowledge of PowerShell scripting preferred. * Knowledge of GPOs and windows imaging. Additional Comments * Proficient in supporting Windows, macOS, Linux, Android, iOS, and related hardware (desktop/laptop/tablet devices, networking equipment, peripheral devices). * Working knowledge of business software: Office 365, FileMaker Pro, Adobe Creative Suite, etc. * Proficient in designing, authoring, and maintaining a high-quality documentation library. * Ability to independently learn and maintain skills with proficiency. * Ability to provide courteous customer service, including clear verbal and written communication, to IT personnel of varying skill levels and backgrounds. * Must be able to maintain pace with rapidly changing technology. EEO Statement: The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.