Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Summary: As an Application Support Engineer, you will be responsible for providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations for the organization. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure smooth operation of critical business systems. - Troubleshoot and resolve software-related issues. - Implement and maintain software applications. - Conduct regular system audits to ensure data integrity and security. Professional & Technical Skills: - Required Skill: Expert proficiency in Microsoft Windows Server Administration. - Additional Good To Have Skills: Experience with Application Packaging, Network Engineering, Microsoft Intune. - Strong understanding of system administration and troubleshooting. - Knowledge of network protocols and configurations. - Experience in implementing security measures to protect systems and data. - Ability to work under pressure and prioritize tasks effectively. Additional Information: - The candidate should have minimum 3 years of experience in Microsoft Windows Server Administration. - This position is based at our Manila office. Minimum 3 year(s) of experience is required
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