• Develop customizations and configurations to the Microsoft Dynamics 365 platform, including entity customization, form design, workflow development, and business process automation.
• Collaborate with functional teams to gather and document requirements for customizations and integrations.
• Provide technical expertise and guidance to the functional teams on best practices for Dynamics 365 customization and integration.
• Develop and maintain technical documentation, including design documents, specifications, and test plans.
• Work with internal and external stakeholders to troubleshoot and resolve technical issues related to Dynamics 365 customizations and integrations.
• Stay up-to-date with the latest Dynamics 365 features and technologies, and provide recommendations for process improvements and system enhancements
  
  

Skills:- Customer Relationship Management (CRM), Process automation, Requirement Analysis, Documentation, Process improvement, Workflow optimization and Workflow management