i2e Consulting

Microsoft Dynamics (CRM) Developer

Maharashtra, IN

about 1 year ago
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Summary

Microsoft Dynamics (CRM)
  • Gather and understand client functional requirements.
  • Perform gap analysis between a client’s requirements and the functionality within Microsoft Dynamics CRM.
  • Configure the application to meet a client’s requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK.
  • Identify creative workarounds to meet requirements without the development of custom code
  • Understand the functional capabilities and limitations for out of the box functionality as well as custom code.
  • Create technical specifications.
  • Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications.
  • Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training).
  • Develop data conversion and testing strategies.
  • Develop high level project work plans.
  • Lead technical discussions with clients.
  • Provide technical support to existing CRM clients.
  • Provide technical training to the peers.
  • Support existing Customer Relationship Management (Microsoft Dynamics) solution. Skills:- Microsoft Dynamics, Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP)

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