* Support planning and coordination of a program and its activities. * Works with director to determine current needs for program. * Ensure implementation of policies and procedures. * Maintain budget and track expenditures/transactions. * Manage communication through media relations, social media, etc * Schedule and organize meetings/events and maintain agenda. * Support growth and program development. * Ensures programs and services meet community needs. * Promotes program and membership enrollment in interactions with existing and potential members. * Coordinates program registration, including logistics to support phone, walk-in and web registration. * Coordinates with marketing efforts to maximize enrollments and provides ongoing support to Program Directors on related issues. * Ensures a level of service and engagement that fosters loyalty among those we serve. * Organizes membership events at the YMCA and represents the YMCA at community events to promote the YMCA. * Ensures proper implementation of front desk procedures. Reviews and updates desk procedures and communicates changes to staff in a clear, concise way. * Coordinates with the business office as necessary on financial transactions. * Participates in the planning of the annual budget; manages and implements the approved budget for membership and takes appropriate action to correct variances * Leads membership staff and volunteers effectively; recruits and hires diverse staff and volunteer teams; on boards and develops them for success. * Performs all other duties as assigned. The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse. * College Degree in related field or equivalent preferred. * One to two years related experience preferred, as a coordinator of people or related activity. * Ability to use typical business software and office equipment. * Understanding of the role of volunteerism within the YMCA. * Completion of YMCA program-specific certifications. Full Compensation Package (when applicable): * Health Insurance * Dental and Vision Insurance * 403(b) Retirement Savings * Retirement fund of 12% per pay period after 2 years of full time employment * 20% Discount on tuition at Missouri Baptist University * Free household membership to YMCA nationwide * Discounts on YMCA programs * Discounts on YMCA Childcare