Indiana University Indianapolis

Membership Coordinator (Program Management Assistant)

Indianapolis, IN, US

$42.5k/year
7 days ago
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Summary

HISTORY (IN-HIST-IUINA)

Welcome to the Indiana University School of Liberal Arts in the heart of downtown Indianapolis! We invite you to broaden your understanding of yourself and the world, engage with and work in the community, and learn from innovative faculty and staff. No matter the path you choose, you will gain skills that can help you have a successful career and navigate our rapidly changing world.

The membership coordinator for NCPH builds and maintains this international organization's growing number of individual and institutional members, develops programs related to marketing, membership, fundraising, conferences, and awards, and works closely with volunteers from across North America and other countries to promote public history and to strengthen the NCPH as an association. Approximately half of the duties involve membership and communications. The other half involve assisting with the Annual Meeting and related programs, fundraising efforts, the awards program, committee appointments, and office and website administration.

Department-Specific Responsibilities

  • Manages membership programs
  • Helps develop processes for recruitment, renewals, retention, and reclamation; tracks and reports on this information; processes renewals and new member payments.
  • Serves on the Membership Committee and must be conversant in the curricula and culture of the public history community in the US and other countries.
  • Assist with annual meeting and related programs
  • Strategizes with the program manager, executive director, and Program Committee, and builds registration systems and coordinates their use, supplies badges, tickets, and other aspects of registrant experience.
  • Manages events onsite and serves as primary point of contact for customer service.
  • Helps with sponsorships, exhibits, and advertising for the conference.
  • Supervises the graduate assistant in organizing volunteers.
  • Helps to coordinate day-long and partial-day events such as the mini-conferences, virtual networking and learning events, and works directly with their volunteers around North America.
  • Manages fundraising
  • Helps to create, and assembles and oversees, print and electronic mailings.
  • Helps to manage volunteer fundraising efforts; and tracks and reports on pledges and donations.
  • Manages Awards
  • Works directly with the award committees to develop strategies for expanding the pool of applicants, coordinates the committees' work, processes applications/submissions/nominations, follows up with nominees/winners, and writes and distributes press releases and other forms of publicity.
  • Administers central office functions
  • Maintains the NCPH website, orders office supplies, and assists in coordinating the many standing, award, and ad hoc committees and task forces of the organization.
  • Helps to track and follow up on committee appointments, maintains committee rosters and service records, and organizes the annual elections.

General Responsibilities

  • Conducts research and compiles materials and information for departmental programs.
  • Prepares records of program activities; oversees and ensures the timely processing and delivery of required materials.
  • Reviews the policies and procedures involved in departmental programs; suggests improvements; and ensures that rules comply with university standards.
  • Analyzes data and information generated or produced by program; writes reports and other written materials based on this data.
  • Verifies the accuracy of all data and information used or generated by program; resolves any discrepancies or problems.
  • Responds to requests for program information by staff, students, and faculty; handles any necessary correspondence.
  • Serves as liaison for department; coordinates activities and exchanges information.

EDUCATION

Required

  • High school diploma or equivalent (such as HSED or GED)

Preferred

  • Master's degree in history, public history, museum studies, or closely related field

Required

WORK EXPERIENCE

  • 4 years of related work experience

Preferred

  • 2 years of experience for a nonprofit membership association or a public history institution

Skills

Required

  • Proficient communication skills
  • Maintains a high degree of professionalism
  • Demonstrated time management and priority setting skills
  • Demonstrates a high commitment to quality
  • Possesses flexibility to work in a fast paced, dynamic environment
  • Highly thorough and dependable
  • Possesses a high degree of initiative
  • Ability to build strong customer relationships

Preferred

  • Demonstrates familiarity with the principles of fundraising, as well as key members and leaders in public history

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Indianapolis, Indiana

$37,440.00 - $42,494.40 per year based on education and experience.

For full-time staff employees, Indiana University offers a wide array of benefits including:

  • Comprehensive medical and dental insurance
  • Health savings account with generous IU contributions
  • Healthcare and dependent care flexible spending accounts
  • Basic group life insurance paid by IU
  • Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
  • Base retirement plan with generous IU contributions, subject to vesting
  • Voluntary supplemental retirement plan options
  • Tuition subsidy for employees and family members taking IU courses
  • 10 paid holidays plus a paid winter break each year
  • Generous paid time off plans
  • Paid leave for new parents and IU-sponsored volunteer events
  • Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Mastery

FLSA: Nonexempt

Job Function: General Administration

Job Family: Program Management

Click here to learn more about Indiana University's Job Framework.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

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Telephone: 812-856-1234

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