Tarrant County's Credit Union

Member Service Representative - Downtown Fort Worth

Fort Worth, TX, US

$19.75–$20/hour
about 1 month ago
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Summary

Monday-Friday 8:30am-5:30pm. Provide members and prospective members the full range of products and services offered by Tarrant County’s Credit Union. Process account transactions effectively, including deposits, withdrawals, negotiable instruments and other financial transactions. This position will take a lead role in creating an outstanding member experience by discovering their financial needs, resolving service issues and opening new accounts. Teller and Member Services experience in a financial institution required. Take member calls and provide accurate, satisfactory answers to their queries and concerns. Assist members via text and chat message with common questions and needed assistance. Guide callers through troubleshooting, navigating TCCU’s eServices via online or mobile. Credit and Background check performed. Driver License required. Complete job description available upon request. Training will take place in downtown Fort Worth. Job Type: Full-time Salary: From $19.75 per hour Education: High school or equivalent (Preferred) Experience: Tellering: 2 year (Required) MSR: 2 years (Required) Job Type: Full-time Pay: $19.75 - $20.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Experience: Financial Member service: 2 years (Required) Tellering: 2 years (Required) Work Location: In person

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