Member Service Representative - Downtown Fort Worth
Fort Worth, TX, US
$19.75–$20/hour
about 1 month ago
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Summary
Monday-Friday 8:30am-5:30pm.
Provide members and prospective members the full range of products and services offered by Tarrant County’s Credit Union. Process account transactions effectively, including deposits, withdrawals, negotiable instruments and other financial transactions.
This position will take a lead role in creating an outstanding member experience by discovering their financial needs, resolving service issues and opening new accounts.
Teller and Member Services experience in a financial institution required.
Take member calls and provide accurate, satisfactory answers to their queries and concerns.
Assist members via text and chat message with common questions and needed assistance.
Guide callers through troubleshooting, navigating TCCU’s eServices via online or mobile.
Credit and Background check performed. Driver License required.
Complete job description available upon request.
Training will take place in downtown Fort Worth.
Job Type: Full-time
Salary: From $19.75 per hour
Education:
High school or equivalent (Preferred)
Experience:
Tellering: 2 year (Required)
MSR: 2 years (Required)
Job Type: Full-time
Pay: $19.75 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Experience:
Financial Member service: 2 years (Required)
Tellering: 2 years (Required)
Work Location: In person
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