HealthFitness has an exciting opportunity for a full-time (40 hrs/wk) entry-level Member Experience Program Manager at our client site located in Kingsport, TN. In this role, you will manage and direct all operational aspects of fitness program ensuring the highest level of participation, results achievement, and customer satisfaction in the delivery of programs and services to meet client, member and participant objectives. You will be responsible for contract compliance; development of and adherence to the strategic business plan; staff supervision, training, and development; design and facilitation of a variety of health and fitness programs; and various administrative duties including tracking program data and developing outcomes focused management reports. You may also provide floor/building supervision, fitness testing, individual and group exercise instruction, exercise prescriptions, and orientations.