Medical Device Field Engineer – Imaging Systems (Service & Troubleshooting
Philadelphia, PA, US
$140k
9 days ago
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Summary
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Citizenship/Visa Status Required: US Citizen or Permanent Resident
Location: Philadelphia, PA
Job Type: Permanent / Full-Time
Work Mode: On-site with regional travel
Salary Range: $90,000 – $140,000 (based on experience and interview performance)
We are seeking a highly skilled Field Service Engineer with extensive experience in servicing medical imaging systems, particularly MRI, CT, and PET/CT modalities. This role involves hands-on fieldwork for installation, troubleshooting, preventive maintenance, and repairs in healthcare facilities across the Greater Philadelphia area.
Key Responsibilities
Install, inspect, service, and troubleshoot imaging equipment including MR, CT, and PET/CT.
Ensure systems are calibrated and fully functional per OEM standards and customer requirements.
Provide responsive and solution-oriented support to healthcare clients.
Travel throughout a designated territory, mainly in the Northeast region, with a focus on Philadelphia.
Maintain accurate documentation and communication regarding field activities.
Continuously improve technical knowledge and stay updated on industry trends.
Support customer satisfaction and build strong, long-term client relationships.
Required Qualifications
Minimum 3 years of recent experience in servicing medical imaging equipment.
Formal training from OEMs (GE, Philips, Siemens) or third-party institutions (RSTI, AllParts).
Must provide OEM training certificates.
Active state license required.
US Citizen or Green Card holder.
Strong analytical and troubleshooting skills with the ability to lift equipment over 75 lbs.
Preferred Qualifications
10+ years of overall experience in medical imaging service.
Hands-on experience with PET/CT is a strong advantage.
Bachelor’s degree in Engineering or a related technical field preferred.
Core Skills
Strong mechanical/electrical aptitude and diagnostic capability.
Exceptional communication skills – verbal, written, and interpersonal.
Proficiency in MS Office tools (Word, Excel, Outlook).
Ability to work independently, manage time effectively, and deliver consistent results.
High level of professionalism, integrity, and attention to detail.
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