Job Title: Marketing Communications Campaign Manager Location: Oakland, CA Duration: 24-month Contract Work Type: Hybrid Pay Range: $55 - $60/Hr
Description:
This role will be critical to helping create "10 out of 10” experiences for its customers.
The successful candidate will split their time between raising internal and external awareness of Customer Experience strategic initiative, and enhancing customers' experience of new billing systems and new customer connections, which we call Continuous Communications Improvement.
For the Customer Experience strategic initiative, you'll lead internal employee communications, create programs to raise coworker awareness, and develop external communication support.
For Continuous Communications Improvement, you'll focus on enhancing customer experience of billing modernization, and building and energy connection programs.
You'll collaborate with product and program managers, CX, Customer Contact Centers, and external marketing and advertising agencies to implement top-notch customer communications that meet business goals and improve customer experience.
5-7 years of experience in a creative marketing role in a corporate environment and/or creative/advertising agency executing multi-channel marketing communications campaigns.
Experience using qualitative and quantitative consumer research to drive communications strategies.
Excellent project management skills; ability to manage multiple projects of moderate to complex scope.
Excellent communications skills; demonstrated ability to effectively communicate and collaborate with business leaders/internal clients, agencies, and tailor messages appropriate to the target audience.
Solid judgment.
Strong analytical and problem-solving skills.
Our client is an AA/EEO employer that actively pursues and hires a diverse workforce.
Top thing looking for:
Experience working in a regulated environment, strong project management skills, and experience working in communications or marketing.
Notes:
Submit local candidates only to the Bay Area/work location.
An assignment is hybrid and required on-site at Oakland twice a month.
Pre-determined amount for internet and cell phone approved to be expensed.
The laptop will be issued.
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About The Company:
Leading natural gas and electric energy company serving millions of customers across the United States. Offers reliable energy delivery and a positive work environment. Join our team and make a difference in your community.
About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
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