Job Description

In a Nutshell

Valve+Meter is in search of an Account Manager who is equal parts strategic thinker, team player, and relentless executor. In this role, you'll own the transformational growth of our clients by managing relationships, advocating for their success, and ensuring their marketing dollars drive measurable results.

You won’t just coordinate projects—you’ll lead, challenge, and grow them. You’re the bridge between our clients, our strategy, and our execution. You’ll become a trusted advisor, a driver of opportunity, and the go-to for insight, guidance, and action.

Why this Role Is Important

As an Account Manager at Valve+Meter, you're more than a liaison—you're a growth partner. You ensure every client has a dedicated advocate inside the day-to-day operations, while also helping them connect performance to bigger-picture business objectives.

You’ll work within our Client Success team to lead strategic initiatives, execute campaign reviews, and collaborate across departments to make sure client goals aren’t just met—they’re exceeded.

About The Role - Key Responsibilities

Serve as the primary point of contact and strategic partner for your client portfolio

Build and maintain strong client relationships built on trust, communication, and performance

Collaborate with internal teams to deliver integrated performance marketing campaigns

Execute and lead quarterly business reviews (QBRs) with client stakeholders

Monitor marketing performance, analyze client scorecards, and translate data into insights

Identify growth opportunities through upsell and cross-sell strategies

Advocate for strategic marketing decisions aligned with client business goals

Negotiate agreement renewals and support long-term client retention

Coordinate and facilitate client meetings (weekly, monthly, quarterly)

What You’ll Work With

Google G Suite (Docs, Sheets, Slides)

Wrike (Project Management + Time Tracking)

Pipedrive (CRM)

Zapier (Automation)

Ninety (EOS Management)

What Valve+Meter Offers

Competitive base salary + performance bonuses

Excellent medical, dental, vision benefits

401(k) match + company-paid life insurance

Three weeks PTO, seven paid holidays, two paid service days

Fast-paced, growth-focused environment

Casual dress code + pet-friendly office

Hybrid or remote flexibility

About Us

We've named our practice Valve+Meter because the variables we can manage for our clients are the flow and cost of new business. The "valve" part of our approach manages the right rate of new business for our client’s operation, and the "metered" results we generate.

Core Values

Think: Focus. Find a way forward.

Love: Act in the long-term best interest of another.

Serve: Meet expectations. Go the extra mile.

Transform: Create dramatic change. Be irreplaceable.

Be Just: Be fair and transparent. Do no harm.

What We’re Looking For

We’re not just looking for experience—we’re hiring for mindset. Our ideal Account Manager embodies these traits:

Growth-Oriented & Coachable

Hungry to learn and improve

Embraces feedback and owns mistakes

Comfortable with direct communication and growth moments

Team-First Mentality

Prioritizes team over ego

Lifts others up and gives credit freely

Does what it takes to help the team win

Scrappy & Resilient

Gritty, driven, and resourceful

Finds solutions, even with limited resources

Pushes through setbacks with a positive attitude

Strategic & Analytical

Thinks systemically and long-term

Can create strategy, not just execute

Digs into performance and behavior data for deeper insight

Organized & Adaptable

Manages time and priorities across multiple clients

Has systems for email, meetings, and shifting priorities

Stays calm under pressure

People-Centric & Client-Facing

Communicates clearly and adjusts tone by audience

Listens deeply and presents confidently

High EQ, strong written and verbal skills

Required

Your Experience & Skills

3–5 years in account management or client-facing role

3–5 years in digital marketing (SEO, Paid Media, etc.)

Bachelor’s degree or equivalent experience

Strong presentation and communication skills

Data analysis & interpretation skills

Experience in an agency or performance-driven environment

Preferred

Experience managing marketing budgets and interpreting performance

Familiarity with business metrics (CAC, LTV, pipeline, margin, etc.)

Background in sales or comfort discussing investment and ROI

Experience with time-tracking to clients/projects