Position Summary: The Survey Programmer is responsible for programming and testing all aspects of online market research surveys in the life sciences space. This individual will work closely with our global client service teams to consult on survey design elements and ensure that projects are completed on time and budget.
Roles and Responsibilities:
Trinity is looking for an organized, detail-oriented individual who can effectively re-prioritize in a fast-paced environment with demanding deadlines. Responsibilities to include;
Review surveys for quality, compliance, and best practices
Accurately assess the time required to program and test a survey
Accurately assess the length of a survey
Program surveys in Decipher survey platform
Synthesize project teams needs and propose programming solutions
Test surveys to ensure programming instructions, logic, and flow are accurate
Create programming templates and efficiencies across core Trinity methodologies
Propose creative solutions to reduce survey length and fatigue and increase respondent engagement
Set-up surveys in different languages for global projects
Manage transformation of data sets (rotation of respondent data sets into patient level files)
Create and train staff on internal protocol for online testing both internal and third party programmed surveys
Create/Collaborate on an internal system of quality assurance to ensure accurate skip-patterns, rotations, and logic are in place
Create and follow data checking procedures to ensure data is error free
Coordinate with third party suppliers on translations, language overlays, and sampling as needed in relation to programming activities
Teach, train, and mentor existing staff and new hires on programming and related technical skills
Qualifications
attention to detail
Demonstrated analytical and logic skills
Strong problem-solving skills including an ability to "think outside of the box"
Project management skills
Excellent communication (written and verbal) and interpersonal relations skills
Ability to work well across all levels of the organization in multiple global locations
Ability to work with a variety of project teams with varying levels of expertise
Ability to work both autonomously and in a team environment
Ability to manage time and work on multiple projects concurrently
Education: Bachelor’s Degree, or equivalent experience
Work Experience: 4 or more years of experience in Market Research with emphasis on quantitative
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