Job Description

VEXOS is a rapidly growing and successful Electronics Manufacturing Services (EMS) provider specializing in PCB assembly, testing, and full product manufacturing. From our state-of-the-art manufacturing facilities in North America, Vietnam, Hong Kong and China, VEXOS delivers high-quality electronic products worldwide. Our core services include PCB assembly & test, box build assembly, and integrated supply chain solutions for the electronics manufacturing industry.

About The Role

As Program Manager, you'll be the CEO of your programs, serving as the primary point of contact between our customers and internal teams. This role combines strategic thinking with hands-on project management in a dynamic contract electronics manufacturing environment. You'll build meaningful customer relationships while balancing customer requests with Vexos' profitability goals. The position offers a unique opportunity to manage your book of business, interact with every aspect of our internal teams, and bring products to life while meeting tight deadlines and budgets.

Key Responsibilities

• Build strong customer relationships and serve as a trusted business partner
• Manage the entire customer lifecycle, from RFQ to project completion
• Create and maintain detailed project plans with timelines, action items, and milestones
• Monitor profitability of each product line and recommend material strategies
• Present reports, recommendations, and concerns to the Director of Program Management & General Manager
• Lead customer communication, including the ability to diplomatically deliver challenging news
• Forecast, plan, and build strategies to meet revenue goals
• Seek opportunities to upsell services by understanding customer needs
  
  

Qualifications

• Bachelor's degree with 3-5 years of experience in project management or strategic account management
• Experience in similar industry preferred
• Strong project management skills with ability to create GANT charts and track milestones
• Excellent communication skills (written and verbal)
• Intermediate skills with Excel & PowerPoint (pivot tables, VLookups, etc.)
• Familiarity with MRP/ERP systems
• Business acumen with understanding of cost impacts and profitability
  
  

Who We're Looking For

• A strategic thinker who can dig into customer challenges
• Detail-oriented professional who takes good notes and seeks stakeholder alignment
• Team player who builds internal partnerships
• Someone who takes ownership and sees projects through to completion
• An individual who embraces challenges and works autonomously
• A collaborator who's open to cultural diversity
• Someone willing to pursue Program Management Certification
  
  

What To Expect

• Daily balancing of customer requests with strategic priorities
• Working with Program Coordinators to ensure systems are set up for customer products
• Preparing and leading account reviews
• Navigating a dynamic international business environment with changing priorities
• Hybrid work schedule (3 days onsite, 2 days remote)
• Opportunity to grow your book of business and meet revenue goals
  
  

What We Offer

• Pathway for growth from Program Manager to Senior PM or management roles
• Visibility to corporate management
• Supportive environment that values building partnerships
• Opportunity to be influential and make a significant impact
  
  

How To Apply

Please send an updated resume to [email protected]. Please include your desired compensation range. Thank you!

Company Description

At Vexos Vancouver, we prioritize not only the business but also the people and building community. Our team is dedicated to innovation, problem-solving, and cultivating meaningful relationships. We are currently seeking a friendly, smart, and motivated Program Manager who shares our passion for delivering solutions and establishing lasting partnerships.

At Vexos Vancouver, we prioritize not only the business but also the people and building community. Our team is dedicated to innovation, problem-solving, and cultivating meaningful relationships. We are currently seeking a friendly, smart, and motivated Program Manager who shares our passion for delivering solutions and establishing lasting partnerships.