eTeacher Group is an EdTech pioneer and innovator that has been on the cutting edge of educational technology since its foundation. Today, our company has grown to about 1000 employees while we deliver high-quality live courses to over 50,000 students a year on our online Learning Platform. Our strategy is to continue on our path of innovation to deliver personalised, outcome-focused learning experiences by leveraging AI technology and advanced teaching methodologies

We’re looking for a multi-talented Manual/Automation Quality Assurance Tester to join our leading Innovation team!

To sustain our growth and day-to-day operations we rely on hundreds of automated processes, and to make sure they are working properly our QA Lead is looking for assistance! If you are highly technical, detail-oriented, passionate, proactive, and innovative and looking for your next challenge - keep reading below, this might just be for you!

You can imagine what a key role you’ll be playing!

Responsibilities

• :
  Fight the Bug
• s!Consolidate all system “bug” reporting for all contact centre systems on Monday.co
• m.Replicate “bug” scenarios, pinpointing what the issues ar
• e.Report on weekly/monthly/quarterly trends and make recommendation
• s.QA new feature
• s!Assist in QA for new CRM feature
• s.QA different CRM processes to assist in new feature desig
• n.Create Manual test
• s.Monitor Automation processe
• s!Regularly monitor CRM automated processe
• s.Report on weekly/monthly/quarterly trends and make recommendation

s

. This is a remote full-time remote positio

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Requiremen

• ts
  Fluent in English – a m
• ust.Extensive knowledge of Excel and its tools – a
• mustExperience with Contact Centre systems – Advant
• age.Experience in creating automated test cases in Python or UI Vision using Selenium – a
• mustKnowledge of system integration processes (webhook, HTTP requests, JSON, APIs) – a
• mustExperience in QA positions – a
• mustStrong organisational sk
• illsStrong analytical sk
• illsDetail orie
• ntedTeam pl
• ayerFlexible to work outside of working hours whenever nee
• ded.Good home office working environment (quiet space, high-speed internet connection 100MB, ability to activate webcam at all times, head