KIC Realty is a revolutionary real estate brokerage with operations in Alberta, British Columbia and Ontario. We are built on Knowledge, driven by Integrity and united by Community. Our highly progressive business approach establishes us as a cutting-edge company, fostering innovation in both our business operations and financial modelling.
Our people are our most valued asset and play an integral role in our success. Together, we are committed to delivering service excellence and unparalleled client experiences. We cultivate a success-driven, nurturing and highly collaborative company culture.
At KIC Realty, we stand firmly by our core values – Knowledge, Integrity, and Community. We aspire to be the real estate brokerage you consider your “home”!
This is a full-time role that reports to the Vice President of Operations
The Managing Broker is responsible for the successful day to day administration of KIC Realty brokerage operations at the provincial level. The MB will be accountable for all operational elements necessary to comply with the individual provincial license law, association membership and MLS participation, along with the transaction review process, compliance training, and creating the Risk Management program. This position will be fully engaged in supporting our agents in the delivery of exceptional real estate brokerage service to their clients and the supervision of all related records and information related to the sales transactions.
Job Description:
• As a key participant on the KIC Realty provincial leadership team, the MB ensures that KIC delivers exceptional brokerage support to agents in their representation of clients and customers.
• Acts in the capacity of Managing Broker as bound in the requirements of the Provincial regulator.
• Agent Attraction/Recruiting with professionals who align with our core values.
• Conducts training to enhance agent’s knowledge and understanding of contract, risk management, licensing, and Provincial real estate law.
• Timely and promptly responds to agent requests for assistance.
• Performs contract review to ensure legal and contractual compliance of transactions as needed.
• Coordinates distribution of inbound mail.
• Liaison between other provincial brokers and other internal departments when necessary.
• Periodic Face to Face meetings to cultivate trust and collaboration.
• Promote practices to better ensure the safety and well-being of all agents and staff.
• Promotes a culture that is positive and supportive, upholding the core values of KIC Realty including knowledge, integrity, and culture and are relationship focused.
• Recognizes and adheres to the employee/employer model, guidelines and direction as an KIC Realty leadership staff member.
• Embraces and promotes the KIC’s hybrid office with cloud environment.
• Engages in active involvement with local, Provincial, and national REALTORS® associations and is the primary point person for KIC’s relationship with the associations and MLS®.
• Performs contract review to ensure legal and contractual compliance of transactions in a timely manner as needed.
• Responsible for the administration and management of KIC’s Provincial Trust Accounts according to provincial law.
• Collaborates with the Founder Leadership Team, others as assigned, and the conveyancing staff and finance staff to ensure that KIC Provincial brokerage operations comply with all applicable laws and regulations including provincial license law.
• Monitors provincial performance goals and enforce accountability for their achievement.
• Ensures the creation and implementation of the KIC Risk Management Program and valued risk management tools to KIC agents and staff.
• Manages and implements the ongoing enhancement of and compliance with company-wide and individual provincial brokerage operations manuals.
• Provides oversight of customer facing marketing activities.
• Mediates issues between agents within the province when required.
• Supports innovation in how the company can efficiently support its growing provincial agent base in terms of brokerage operations.
• Supports KIC Founding leaders by positively engaging with prospective brokers, groups and teams who are interested in joining KIC.
• Works hand-in-hand with KIC Founding leaders for the overall success of KIC Realty in their province.
• Provides monthly reports to Founding leadership regarding Brokerage Operations key indicators.
• When applicable, provides leadership and guidance to the peer Brokers and all administrative support members in the province.
• Regularly conducts training to enhance broker’s knowledge and understanding of contracts, risk management, licensing and both federal and provincial real estate law and compliance to our FINTRAC Manual, Privacy Policy, DNC List and requirements and the Competition Act.
• Effectively consults and engages with KIC agents and others in problem solving of matters associated with difficult or complex transaction issues.
• Provides guidance and support to brokers as needed.
• Provincial Broker will encourage brokers to utilize KIC tools & platforms as their primary resource.
• Regularly pick up cheques at the local office and deposit in person or via FTNI APP (when implemented).
• Such other duties as may be assigned.
Background:
• Holds an active real estate broker designated license with continuing education credits in real estate management and legal compliance.
• A keen interest in and high level, experience in real estate compliance activities including a deep knowledge and understanding of legal obligations of real estate professionals under the provincial and federal law, FINTRAC, Privacy Act, the CREA Code® of Ethics and MLS® Rules and Regulations.
• Proven track record of managing a medium to large brokerage firm, specifically from an operations or compliance perspective.
• Ability to lead and motivate others including a track record of developing staff and maintaining a high standard of employee relations.
• Excellent communication skills - written, verbal and interpersonal communication skills across all levels of the organization.
• Highly collaborative and capable of working with internal partners to facilitate successful results both in person and in a virtual environment.
• Think operationally and strategically to achieve business goals.
• Able to drive results and meet goals with a strong sense of urgency.
• Ability to make quick decisions and solve problems using good judgment.
• Possess the highest degree of integrity.
• Willingness and ability to travel.
• Ability to work from a remote environment.
• Member in good standing of the CREA® and local council.
• A working knowledge of Broker Wolf and Deal Manager preferred.
• Designated KIC peer Brokers will adhere and abide by all requirements of the council.
KIC Realty is committed to providing employment in accordance all rules and laws governing applicants with disabilities. Please be advised that accommodation is readily available upon request to all candidates with disabilities throughout the recruitment process. While we thank all applicants for their interest, only those who qualify for the position will be contacted.