Company: CGL

Department

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: This role operates in English.

Additional Information: The work location for this role is flexible to the GTA – Guelph, Mississauga. This/these role(s) is/are currently vacant.

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

We are driving a transformation in the insurance industry, one that leverages our cooperative values and builds a digital enterprise that stands out in an increasingly crowded digital world. Our Channels Technology team uses the same state-of-the-art technology, development practices and processes as leaders in the market and helps you grow your career by supporting you with a culture that makes it easier to get things done. The best part is that you will work with people that care passionately about you, our clients, our company, and our higher social purpose.

As the Manager, Systems Development – Salesforce, you will lead teams of IT professionals and provide expert IT solution delivery advice and direction to the organization, with a focus on the Salesforce Platform development. Typical projects will involve complex integrated systems that span multiple business functions, integrated with the core Salesforce platform. As the technical expert you will be responsible for leading your team in developing enterprise grade IT solutions following best practices and methodologies; defining, following, and enforcing standards; and documenting processes for consistency, maintainability, and continuous improvement. You will work with a diverse team and support and advance their skills development and capabilities providing expertise, guidance, and coaching, and will take accountability for their performance.

How You Will Create Impact

• Leading the team with formulating design and solutions for the Salesforce platform, or for integration with multiple systems, hardware platforms and development environments.
• Responsible for managing team of technical specialists and developers; Oversee the work performance of your team and individual team members, and provide support, coaching, mentorship, and guidance to advance their capabilities and potential.
• Developing and maintaining productive working relationships with IT and business partners.
• As the development lead, guide the team with choosing the approach, planning of activities, and assignment of tasks for large and complex initiatives.
• Provide leadership and direction to business areas in the definition of business requirements, the resolution of business and technology issues, the identification of opportunities for technology usage, and the selection and/or design of technology solutions.
• Provide consultation and support on various tasks related to application/technology/data integration or system development. As lead resource, organize, direct, and control the activities carried out by the team, managing changes, issues, integration points and risks.
• Educate IT staff on the importance of implementing effective strategic tools and technologies that reduce the need for one-off solutions through formal and informal instruction.
• Achieve results through the leadership, management, empowerment, and enablement of others.
  
  
  

How You Will Succeed

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.  
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view. 
• You build trusting relationships and provide guidance to support the development of colleagues.
  
  
  

To Join Our Team

• Have 7 years of experience in Information Technology or a related field and have completed post-secondary education in Information Technology, Computer Science, or a related discipline.
• Expert in Information Technology solutions delivery.
• Strong people leadership and people management abilities.
• Expert analytic / consulting skills.
• Excellent ability to multi-task and juggle multiple competing priorities.
• Expert in Salesforce technology platform – Platform Developer and Architect.
• Expert in Information Technology solutions delivery.
• Insurance knowledge as appropriate for an IT professional.
• Financial reporting knowledge as appropriate for an IT professional.
• Strong ability to solution effectively and communicate complex topics to stakeholders in terms they can comprehend.
  
  
  

What You Need To Know

• You may travel on occasion.
• Strict confidentiality is required as a leader, with respect to sensitive matters and employees’ personal information.
• You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.
  
  
  

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.