Department

Airport Experience

Employee Type

Probationary

Cebu Paci f ic puts people at the heart o f service - be it our c ust o mers, clients, partners or employees. Our C ust o mer S e r vice Operations Team is dedicated to delivering exceptional airport and in f light experience, ensuring that we make moments happen at every touchpoint in the passenger journey. Encompassing key areas in C ust o mer S e r vice, Airport Experience, Cargo Operations, and Ramp Services, our team is committed to upholding Cebu Paci f ic’s values f or service, operational excellence, and air transport reliability.

At Cebu Paci f ic, everyJuan’s moments matter. Join our C ust o mer S e r vice Operations team as Manager, Ramp Operations and create meaning f ul moments and connections f or our passengers. Visit our careers site to learn more about how your moment matters at Cebu Paci f ic: CEB Careers Site

Primary Responsibilities:

• Oversees cargo operations with their respective stations to ensure optimum uplift is observed.
• Ensures that proper working conditions are observed, and that all Cargo Infrastructure and Warehouse equipment are properly maintained and serviced to ensure safe utilization of assets.
• Conducts investigations on violations related to safety, standards and compliance.
• Aids in upholding corrective actions for violations and monitors its fulfillment by following through the progress of the action given.
• Ensures that all stations are equipped with the necessary and adequate inventory of equipment and training to carry out services that will increase their station throughout.
• Escalates all station safety hazards and disruptions caused by either the customer, ground handler, equipment, infrastructure or the authorities.
• Communicate with the stations new and/or pertinent changes in the processes to ensure that the interpretation is correct.
  
  

Quali f ications:

• College Graduate (BSC or IE)
• Minimum of 3 years work experience in related field.
• Cargo Training
• Dangerous Good Training
• A irport Ramp Handling and Safety Training
• Aviation Security Training
• Safety Management System
• Emergency Response Procedure
  
  

Why Join Us:

• We are the first Great Place to Work ® certified airline in Southeast Asia.
• We have been recognized as Best Employer Brand on LinkedIn for two consecutive years.
• Be part of a forward-thinking team that values innovation and continuous improvement.
• Play a key role in developing and nurturing the talents that drive our success.
• Accelerate your career with access to extensive learning programs and leadership development initiatives, all under Ceb U, our corporate university.
• Enjoy unique employee perks such as free travel for you and your family. Expanded coverage to common law partners and same sex partners!
• Be assured of a comprehensive healthcare coverage upon hire.
  
  

Note: This position is for an Individual Contributor and will be based in Pasay City, Metro Manila but currently follows a hybrid workplace flexibility arrangement.

Your moment matters. Be a Moment Maker!

Cebu Paci f ic warns the public against f ake hiring and training advertisements by unknown groups. We do not require payment f rom candidates during the recruitment process nor do we require submission o f physical application documents. F or o f f icial in f ormation on our job openings, please visit our LinkedIn or career site at CEB Careers Site f or re f erence.

Experience Range Range (Years)

3 - 5 years

Job posted on

2025-03-10