Leading and managing the program management group globally.
Responsible for client and program assignment to program managers.
Primary point of contact for clients; providing clear, concise, and routine communication throughout the lifecycle of the project
Collaborate with clients, internal groups, and department leaders
Manage full client programs, across all internal scientific departments
Ensure project billing is complete and correct based on contract
Ensure project is managed to completion, on time, and within budget
Facilitate and lead client meetings; distributing meeting minutes to all participants
Escalate client concerns, as appropriate
Monitor studies from start to finish, updating Project Management system as required
Work with internal support teams to ensure all deliverables (long and short-term) are conveyed, adhered to, and delivered on time
Review project contracts and manage project in accordance with defined scope and budget
Facilitate revenue recognition and forecasting for assigned projects
Understand regulatory requirements; GLP, GCP, OECD, 21CFR Part 11
Keep clients up to date on changes within the company that directly or indirectly impact their programs.
Partner with clients to increase customer satisfaction and strengthen client relationships
Update and communicate changes to the scope of work along with associated budget and timeline impacts
Participate in client audits as needed
Train and mentor lower level Project Managers
Follow applicable SOPs and procedural documents
Other tasks as assigned
Skills, Education & Qualifications
BA/BS or higher with 10+ years Project/Program Management experience in pharmaceutical development
Able to work in a regulated environment
PMP Certification preferred
Experience with GANTT charts and Microsoft Project preferred; able to work with computer systems
Able to document clearly
Knowledge of and experience in a regulatory environment and the role of bioanalysis and biomarkers in development.
About Us
Are you interested in working in science for a leading global Contract Research Organization that is expanding rapidly and delivering best in class service to its clients? If you are ambitious and hard working then keep reading, as we are looking for talented individuals like you.
We are globally recognised for our leadership in science and, as a result, you will have the opportunity to work with some of our industries smartest and most inquisitive people, in a flexible and supportive environment. It is the ideal place to expand your knowledge, take on new responsibilities and make ambitious strides in your career.
If you want to join us to help us deliver our mission of using our scientific capabilities to improve the quality of life of people, then we would love to hear from you.
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