JOB SUMMARY The Manager of Information Systems Infrastructure is accountable for developing, directing and improving IS operations and staff. Manages a core functional team of IS professionals to deliver on run-the-business operations and projects, while monitoring performance and personal development. You will assist respective IS Directors and/or leadership with knowledge and implementing technical and process standards and helping department budget planning and management. ESSENTIAL FUNCTIONS OF THE ROLE * Manages the daily activities of an enterprise IT operations unit and its equipment. Accountable for planning and achieving budgets, goals, and business targets. Implements and maintains enterprise-wide IT system tools and ensures scalability. * Develops, implements, and maintains policies, procedures, and associated training plans. * Follows established operating policies to mitigate risk. * Develops and deploys methodologies for testing performance and providing performance statistics. * Builds and sustains cordial relations between end users, the public, vendors, and employees. * Is typically accountable for one or more of the following responsibilities: information systems operations activities, computer operations, data entry, data control, operations help, or operating systems programming. KEY SUCCESS FACTORS * More advanced leadership, problem solving, team building, and judgment making skills. * Skilled project manager with ability to articulate business needs. * Excellent written, verbal, and face-to-face communication skills. * Proficient computer software and database skills. * Ability to focus and prioritize strategic goals and work in a growing and challenging environment. BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS * EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification * EXPERIENCE - 5 Years of Experience