We are looking for professionals with SAP Basis experience to support DXC's global customer base. Professionals with either Database Administration experience or OS Administration experience will also be considered.
Successful candidates will be part of a team providing world-class IT support and services to our customers. They will have the opportunity to interact and work with highly competent and motivated individuals to provide value-added IT services which will embody DXC's value proposition.
Responsibilities
As a SAP Basis Support Specialist, your responsibilities will include:
Providing service delivery to the required service levels
Providing reactive support for customers of the service, and to introduce measures to reduce reactive work.
Providing proactive support, through effective capacity planning and change management.
Handling escalations from customers/other teams about technical issues.
Configuration and administration of large-scale global and regional SAP systems.
Plan, execute and follow up on SAP projects under your responsibility.
Communication/Language Skills
Capacity to communicate information within the team effectively
Attention to detail and strong interpersonal, communication, training, and organizational skills required as well as the ability to work effectively in a team
Ability to make effective and excellent interpersonal and customer relations
Must have a strong customer service orientation
Good verbal and written English communication skills
Technical Skills
At least 7 years of hands-on experience in SAP Basis Administration, with 1 year HANA Administration, Database Administration, or OS Administration
Strong troubleshooting, analytical, problem-solving, and conceptual skills
OS DB Migration Experience in public clouds, SAP RISE Experience
Knowledge of public clouds like Azure, AWS, GCP is a must
S4 Hana Conversion, S4 Hana upgrades, SAP NetWeaver upgrades
Client Copies, Shell copy, TMS configuration
Strong customer focus and management of client expectations
Excellent oral and written communication skills
Excellent teamwork skills
Can work with minimum supervision.
Candidates with the following skills will be at an added advantage:
SAP Basis experience on release 4.6 and above
SAP experience on any of the following NetWeaver technologies:
SAP Basis Netweaver Administration
Business Warehouse / Business Intelligence
Enterprise Portal Administration/ SAP Workplace
SAP Exchange Infrastructure (SAP PI) Administration / SAP Business Connector
SAP J2EE 7.0, 7.1 & 7.2 CE, 7.3 and higher
SAP Solution Manager operations (MOPZ, RCA, Managed system configurations)
Trex Administration
Hands-on experience with Oracle release upgrade as well as fix pack upgrades
Oracle Administration tasks like backup, restore/recovery, data file management.
Required Knowledge
Educational background: University degree (Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, etc.) or equivalent experience in IT or relevant business area.
Good understanding of ITIL, Service standard processes (certification preferred)
Pre-screen Questions
How many years of experience do you have in SAP Basis Administration?
Minimum 7 years is mandate in SAP Basis administration
How many years of hands-on experience do you have in SAP HANA?
Minimum 1 year hands-on experience is a must
How many years of experience do you have in SAP Java Administration?
At least 6 months to 1 year experience is mandate
How many SAP upgrades have you completed? What kinds?
Minimum 1 upgrade Release Upgrades/Ehp Upgrades
Indicate the number of experience you have in leading an SAP team.
Minimum 1 OS/DB Migration on any public cloud
Are you available for 24x7 rotational schedule?
Yes Mandatory
Which OS have you worked on? (Must be HPUX/LINUX, AIX)
Which DB have you worked on? (Must be Oracle & HANA)
Recruitment Fraud Notice
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Location
Bangalore
How strong is your resume?
Upload your resume and get feedback from our expert to help land this job
How strong is your resume?
Upload your resume and get feedback from our expert to help land this job