RESPONSIBILITIES:

• End to end support of Medline’s Server Infrastructure
• Troubleshooting infrastructure problems and outages, scheduling upgrades and collaborating with other functions and product teams to ensure upkeep of Medline’s infrastructure
• Manage OS & hardware upgrades to the latest stable versions.
• Identifying opportunities for improving infrastructure availability and reliability via continuous assessments and recommending solutions
• Documenting and enforcing infrastructure standards, SOP’s and other necessary artefacts as required from time to time
• Ensure effective disaster recovery operations and backups.
• Maintain compliance of server infrastructure
• Maintain and Report operational metric and insights
  
  

Drive delivery of outcomes for key IT projects and initiatives.

SKILL AND KNOWLEDGE REQUIREMENTS:

• Engineering degree, or equivalent experience
• 10-15 years related experience and 5 years related management experience
• Extensive experience managing multi-skilled infrastructure teams
• Thorough understanding and hands-on experience in end-to-end management of on-premises and cloud infrastructure
• Very good understanding and experience of Operating systems across Microsoft and RedHat platforms
• Working experience on deploying and managing workloads on Azure cloud
• Ability to think through problems and visualize solutions
• Good reporting and presentation skills with ability to provide insights and operational performance metrics from time to time
• Knowledge of service management key processes like incident, request fulfillment, problem, change and configuration management
• Relevant accreditation in Datacenter & cloud technologies is preferred
• Experience in multi-site healthcare organizations will be a plus