PURPOSE

Assist the VP of ORM with the development and implementation of various operational risk initiatives with a focus on FWD Group internal control programme and work with both Group and the local business units to carry out the programme activities on a continuous basis.

KEY ACCOUNTAIBILITIES

• Test business process controls, IT general controls, application controls and entity-level controls for design and operational effectiveness in accordance with risk assessment and internal control programme plan
• Document testing results as well as maintain detailed documentation of control processes, assessments and root cause analysis for identified control deficiencies
• Communicate and report testing results to senior team members
• Assist with all internal control programme documentation, including risk and controls matrices, process narratives and flowcharts ensuring they are up to date
• Facilitate communication and collaboration with other departments (e.g., Finance, Actuarial, Operations, etc.) and external parties (as required) to ensure deadlines are met
• Assist in identifying opportunities to use technology (AI, data analytics, etc.) during planning, fieldwork and reporting to drive efficiency in delivery
• Ensure compliance with the internal control programme methodology and reporting, planning and delivery tracking activities
• Support continuous improvement in control identification, design and operation in collaboration with other departments (e.g. Finance, Actuarial, Operations, etc.)
• Support other Group Operational Risk Team activities as required

QUALIFICATIONS / EXPERIENCE

• Bachelor’s degree
• At least 4 years’ experience in the insurance industry in other risk management related areas (e.g. IT, finance, audit)
• Insurance industry risk management experience is preferred
• Member of / certification from an internationally recognised accounting, finance, or risk management professional body is preferred
• Understanding of ICFR and internal control concepts and requirements (e.g. COSO)
• Technology experience and / or qualifications are a plus (e.g. COBIT knowledge, CISA certification, CISSP certification, etc.)
• Have experience preparing meeting materials or presentations for senior management meetings

KNOWLEDGE & TECHNICAL SKILLS

• Conceptual and practical thinking and implementation skills
• Working knowledge of applicable laws, regulations, rules, codes of conduct
• Strong analytical skills
• Sound communication skills