Remote Opportunity

Primary Function

To manage the daily operations of our Enterprise Mental Health System of Care requiring advanced assessment and intervention strategies across our family of companies; supervise and advise clinical and support staff; coordinate service delivery so that client needs, program goals and contract objectives are effectively met. Develop behavioral health program policies and procedures.

Essential Duties And Responsibilities

This list may not include all the duties that may be assigned.

• Assess regional needs and interventions strategies to implement behavioral health programs that meet the needs of our patient population. Work with regional leadership and other enterprise key stakeholders to create and evaluate program budget and productivity goals.
• Apply for grants and other types of funding. Participate in grant, contract negotiating or accreditation preparation, as requested.
• Actively participate and collaborate with agency/provider meetings at the state and regional level.
• Participate in the interviewing, hiring and on-boarding process of new mental health clinicians and support staff. Supervise regional program staff, including regular individual and group staff meetings and case consultation. Identify unmet training needs for staff.
• Assign cases to program staff and oversee service delivery –to be performed according to, and within, policy/statewide directive/procedural directions and treatment models.
• Provide oversight of in-depth clinical assessments and treatment, case coordination and/or supportive counseling services to individuals and families.
• Provide ongoing assistance to program staff in coordinating services and resources for patients.
• Support new and existing program staff by providing field training, perspective, and empowerment, enabling direct service personnel to deliver the service effectively.
• Lead and facilitate clinical training in evidence-based practices to network providers, as required by the program.
• Review and approve notes to be submitted to billing, when applicable.
• Support and enhance staff's ability to perform their jobs by teaching and modeling technical knowledge and skills, work management, and communication skills and conflict management skills. Participate in the quality improvement process.
• Performs other duties as assigned.
  
  

Qualifications

EDUCATION:

• Master’s degree in Mental Health required. Years of related experience can be commensurate with education.
  
  

Experience

• 3+ years clinical and supervisory experience required.
• Training or starting to train in an evidence base modality of services such as PCBHI, Match, Prapare preferred.
  
  

LICENSURE / CERTIFICATION

• Florida license in Mental Health (LMHC).
  
  

Knowledge, Skills, And Abilities

• Knowledge of medical education training and development a plus.
• Incumbent must have advanced Excel and Outlook skills, excellent verbal, and written communication skills.
• Excellent interpersonal skills with the ability to engage at all levels of the organization, and strong analytic and problem-solving abilities.
  
  

TYPICAL WORKING CONDITIONS

• Patient-facing
• May be full time remote/telework.
• Must be U.S. based.
• Full time remote requires quiet workspace without distractions or interruptions while interacting with patients and caregivers.
• Sitting for long periods of time.
• Able to work under emotionally stressed conditions.
• Occasionally subject to verbal abuse, threats, and physical violence from angry, hostile, or disgruntled patients and/or family members.
• Up to 10% travel.
  
  

Other Physical Requirements

• Vision
• Sense of sound
• Sense of touch
• Ability to wear Personal Protective Equipment (PPE) if applicable.
  
  

Performance Requirements

Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.

PI268254324