Why Charlie Health? We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers-whether geographic, financial, or systemic-that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment. At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms. Every member of our team shares a deep commitment to this mission. If you're driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare. About the Role Charlie Health is seeking a communications leader to support and expand our external and internal communications efforts. This individual will play a key role on the Charlie Health marketing team, helping shape and share our most important company and executive messages with key audiences. The ideal candidate is a confident communicator with a strong background in media relations and content development, and someone who thrives in a fast-paced, mission-driven environment. Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to help build a brand that will impact millions of lives in a profound way. Responsibilities * Help define and execute a comprehensive communications strategy that amplifies the brand's story, voice, and values. * Build and maintain relationships with key media outlets, journalists, and influencers to secure coverage and grow awareness of Charlie Health. * Support the strategy, planning, and promotion of research, outcomes, and white papers in collaboration with our research team. * Identify and support the development of company spokespeople across departments. * Lead day to day collaboration with external agencies and freelance partners * Help monitor and manage PR risks, supporting internal escalation and mitigation plans. * Source and support thought leadership and expert commentary opportunities across earned channels. * Track and report on media coverage, sentiment, and competitor activity to inform ongoing strategy. * Help identify relevant conferences and speaking opportunities for executives and experts, and attend as needed. * Contribute to internal communications efforts, including change management and organizational updates in collaboration with People and Executive teams. * Work cross-functionally with Marketing and other teams to ensure communications efforts are aligned with broader brand initiatives. Requirements * 4-8 years of experience in PR or communications * Demonstrated success in earned media, media relations, and content development. * Excellent written and verbal communication skills, with the ability to tailor messages for different audiences and channels. * Experience working closely with journalists and managing proactive media outreach. * Familiarity with crisis communications and reputation management best practices. * Strong organizational skills with the ability to manage multiple projects and deadlines. * Strategic thinker with a collaborative mindset and desire to grow into a broader leadership role over time. Benefit Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $95,000 and $165,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $95,000 and $188,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values * Connection: Care deeply & inspire hope. * We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike. * We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them. * Congruence: Stay curious & heed the evidence. * We ask "why" five times before we're satisfied with the answer. We don't stick to the status quo; we challenge our assumptions and remain humble. * Above all, we're results-oriented. When we find data that calls our original plan into question, we modify or pivot. * Commitment: Act with urgency & don't give up. * We work as swiftly as possible. The mental health crisis is relentless, and so are we. * Our clients don't give up and neither do we. Persistence is our superpower. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.