JOB SUMMARY Onsite position - Internal Medicine Clinic The Clinic Operations Manager 1 coordinates all activities in physician offices, clinics or other areas that help patients to ensure high quality, patient-centered care and compliance with established policies, procedure and standards. ESSENTIAL FUNCTIONS OF THE ROLE * Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations. * Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner. * Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets. * Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees. * Approves and contributes to in-service education programs for assigned team members. * Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management. * Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care. * Provides information to physicians, community groups, and referral agencies about programs provided by practices. * Investigates, resolves and documents resolution of patient complaints. KEY SUCCESS FACTORS * Demonstrated leadership, communication and problem-solving skills. * Demonstrated effectiveness in team development strategies. * Demonstrated ability to evaluate and balance team and person workloads through effective time management, prioritization and organizational skills. * Able to travel as required. BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based on position type and/or level QUALIFICATIONS * EDUCATION - Associate's or 2 years of work experience above the minimum qualification * EXPERIENCE - 3 Years of Experience