Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 69 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com.

Job Description

Wasserman Experience is seeking a highly motivated individual to join our team as Manager, Client Services. We are looking for a professional who can effectively manage diverse business relationships and sponsorships, and lead activations across multiple verticals such as consumer brand activations, non-profits, and large-scale participatory events.

The Manager, Client Services is an integral position on Wasserman’s Experience team and is responsible for the successful delivery of projects or workstreams, from brief to execution. This role will provide support to the project team to ensure that all client deliverables and project milestones are delivered on-time, on-budget and of a quality expected by Wasserman and its clients.

Responsibilities

• Own various components of 2-3 medium to large-scale projects simultaneously with support from account team and oversight from an account director
• Support in the strategic development of activation concepts that deliver on client requests, demonstrating critical thinking and creative solutions, ensuring successful activations
• Manage various elements of a project from planning through execution and post-event recapping
• Work in a collaborative manner with all Wasserman account verticals to ensure a seamless delivery against the client’s objectives and agreed upon budget
• Develop, manage, and reconcile project budgets while ensuring projects are correctly budgeted for and meet expected financial targets
• Develop status sheets, project milestone documents, and enforce deliverable dates essential to the program’s success
• Manage and develop client, supplier, and third-party relationships, throughout the duration of projects
• Manage onsite project delivery including overseeing production teams, multiple suppliers and venue management
• Create a positive, collaborative, teamwork environment that aligns with Wasserman company culture and values
• Troubleshoot and creative problem solve throughout projects
• Follow all project processes and procedures to uphold quality standards
• Ensure consistent positive working relationships between departments and other Wasserman Experience team members
  
  

Requirements

• Minimum of a Bachelor's Degree
• 3-5 years relevant experiential agency experience
• Must be comfortable working as an integral part of a team environment
• Open-minded mentality, allowing thorough exploration of all ideas and thought-starters
• Ability to convey more complex communications in a clear and concise manner to clients and internal teams
• Focused and strong-minded with an ambition to help grow the company
• Ability to multi-task, take initiative, and prioritize workload while coordinating with others to proactively meet deadlines
• Must thrive in a fast-paced environment and possess a ‘can-do’ attitude at all times
• Ability to travel onsite for activations and programs including weekends
• Strong attention to detail and highly organized
  
  

Base salary range: $65K-75K, plus bonus potential if applicable for role.

Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.