Lead with integrity. Resolve with impact. Shape the future of claims management.
About the RoleWe’re seeking a dynamic and experienced Manager – Claims to oversee and manage a broad portfolio of marine and shipping-related claims. The ideal candidate will be proactive, highly perceptive, and capable of navigating complex situations with precision and professionalism.
This is a leadership position offering the opportunity to work closely with global stakeholders, regulatory bodies, and senior management, while also mentoring and developing an internal claims team.
Key Responsibilities- Handle a wide spectrum of claims: vessel entry, collisions, oil pollution, cargo damage, crew injuries, piracy, and more.
- Maintain strong relationships with IG Clubs, surveyors, and regulatory authorities.
- Assign cases, monitor performance, and ensure compliance with organizational and legal standards.
- Prepare analytical reports, market insights, and board presentations.
- Lead the claims team with a focus on knowledge sharing, process adherence, and continuous improvement.
- Support cross-functional teams in legal and commercial areas including H&M and P&I claims.
- Oversee budget management and internal compliance reporting.
- Ensure staff development and motivation through effective leadership and performance management.
Required Qualifications & Skills- IG PANDIQ certification (minimum level).
- Degree in Maritime Law or a related qualification from a recognized institution.
- 2+ years’ experience in a similar claims leadership role within the shipping industry.
- Strong understanding of maritime law, insurance protocols, and IG Club guidelines.
- Excellent written and verbal communication skills in English.
- Proficient in claims systems, MS Office, and modern communication tools.
- Ability to manage high-pressure situations and multi-task effectively.
- Experience liaising with senior officials, authorities, and international clients.
What We OfferA competitive remuneration package along with industry-standard benefits, global exposure, and exciting career advancement opportunities for the right candidate.
How to ApplyIf you're ready to lead with confidence and make a real impact in the maritime claims sector, we’d love to hear from you!
📩 Please send your CV to: "[email protected]"