Intellej

Manager – Claims (Marine and shipping-related claims)

Colombo, WP, LK

13 days ago
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Summary

Lead with integrity. Resolve with impact. Shape the future of claims management.


About the Role

We’re seeking a dynamic and experienced Manager – Claims to oversee and manage a broad portfolio of marine and shipping-related claims. The ideal candidate will be proactive, highly perceptive, and capable of navigating complex situations with precision and professionalism.

This is a leadership position offering the opportunity to work closely with global stakeholders, regulatory bodies, and senior management, while also mentoring and developing an internal claims team.


Key Responsibilities
  • Handle a wide spectrum of claims: vessel entry, collisions, oil pollution, cargo damage, crew injuries, piracy, and more.
  • Maintain strong relationships with IG Clubs, surveyors, and regulatory authorities.
  • Assign cases, monitor performance, and ensure compliance with organizational and legal standards.
  • Prepare analytical reports, market insights, and board presentations.
  • Lead the claims team with a focus on knowledge sharing, process adherence, and continuous improvement.
  • Support cross-functional teams in legal and commercial areas including H&M and P&I claims.
  • Oversee budget management and internal compliance reporting.
  • Ensure staff development and motivation through effective leadership and performance management.


Required Qualifications & Skills
  • IG PANDIQ certification (minimum level).
  • Degree in Maritime Law or a related qualification from a recognized institution.
  • 2+ years’ experience in a similar claims leadership role within the shipping industry.
  • Strong understanding of maritime law, insurance protocols, and IG Club guidelines.
  • Excellent written and verbal communication skills in English.
  • Proficient in claims systems, MS Office, and modern communication tools.
  • Ability to manage high-pressure situations and multi-task effectively.
  • Experience liaising with senior officials, authorities, and international clients.


What We Offer

A competitive remuneration package along with industry-standard benefits, global exposure, and exciting career advancement opportunities for the right candidate.


How to Apply

If you're ready to lead with confidence and make a real impact in the maritime claims sector, we’d love to hear from you!


📩 Please send your CV to: "[email protected]"

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