About Toluna
Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at www.tolunacorporate.com
Introduction:
To complete our team, we are looking for Management Trainees who will manage sample only, end to end and/or full service projects by coordinating with internal teams and working closely with clients. These roles are needed to ensure workload balanced within the team and ensure on time delivery of project deliverables.
Responsibilities:
- Lead and own research projects while being mentored, end to end working with all stakeholders
- Own all the aspects of schedules and work closely with the operations team, Research Managers and directly with Clients
- Identify risks that may impact the timeline or quality and effectively mitigate them by workable solutions
- Work closely with Research Managers and Clients to ensure project expectations are met regarding timelines and quality
- Obtain all material/inputs necessary and advise on format required (including, questionnaire, images, video files, TBP, Report shell, schematics etc.,)
- Facilitate project meetings, record all notes and follow-up on action items
- Conduct project kick-off meeting to plan project deliverables and timelines
- Procure Sample specs and Sample plan from Sourcing Manager
- Review the questionnaire and coordinate with Research Managers and Clients on clear and concise programming notes
- Align Field Manager by submitting Field Request Form for all trackers and weekend coverage
- Manage Field with assistance for all Adhoc projects
- Vendor management – External Sample vendors, Outsourcing, Shopper Fact, Eye tracking studies
- Quota setup, Vendor redirects and testing
- Deploy Surveys and work with sample and field Management teams (as needed) and ensure that project milestones are met as per the schedule
- Monitor online survey deployment; provide updates to RM on survey completes
- Proactively identify issues/delays and plan for resolution
- Analyze, interpret, and prepare field reports with meaningful insight
- Coordinate between Operations team and Research Managers and Clients for on-time and Quality deliverables
- Check on delivery milestones and update the teams regarding any changes in project plan. Ensure efficient schedule management
Your profile:
- Good communication skills – written & verbal (English and French)
- Adept at handling multiple projects simultaneously.
- Ability to work in teams
- Working knowledge of Microsoft Excel, Outlook, PowerPoint & Word.
- Knowledge of market research methodologies is a plus
- Preferably Market research or Marketing specialization
- Education and knowledge in Project Management will be an added advantage. University degree in Marketing
- Management, Marketing Research, Information Technology, Sociology, MBA is a preferred qualification
Our values:
Acting with Ownership- Demonstrating individual accountability
Bringing a forward mindset- Being action-oriented, bold and entrepreneurial
Collaborating with Curiosity- Exhibiting teamwork through togetherness
Discussing openly, committing jointly- Sharing your views openly
Embracing empathy- Being egoless & caring
What we offer:
At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.
Other benefits:
- Professional & personal growth: Training opportunities and career development plan.
- Financial package: Competitive salary, performance bonus.
- Health: Private medical insurance.
- Work-life balance: Working from home policy.
Join our global team. We welcome big thinking and reward great work.