About the Role

We are hiring for one of our clients, a leader in digital transformation and enterprise technology solutions and transformation drivers within the water and utilities domain. Our client is hiring a We are looking for an experienced Management Consultant to take on a dual leadership role as both the Insurance Lead and Client Engagement Partner (CEP) for our largest insurance client in the ANZ region. This Melbourne-based role will focus on expanding the insurance consulting portfolio by combining strategic growth, digital transformation, and domain-specific innovation.

You will play a pivotal role in shaping and delivering end-to-end consulting engagements, advising CxO-level stakeholders, and driving profitable growth across a range of transformation initiatives. The role calls for deep consulting experience, strong insurance domain expertise, and the ability to drive strategic partnerships within the BFSI sector.

Key Responsibilities:

• Lead and grow the consulting relationship with our largest insurance client as a trusted advisor and Client Engagement Partner (CEP).
• Define and execute the insurance consulting growth strategy for the ANZ market, contributing to the broader BFSI practice.
• Drive transformation programs across platform modernization, digital enablement, customer centricity, and innovation.
• Lead business development, account expansion, and solution innovation initiatives across the insurance domain.
• Engage and influence senior stakeholders including CIOs, COOs, and Chief Transformation Officers.
• Partner with global delivery, product, and technology teams to co-create client solutions.
• Deliver engagements that span strategy, operations, digital transformation, and change management.
• Build high-performing teams and contribute to internal capability development within the insurance vertical.
• Shape thought leadership in next-gen insurance operations, Gen AI, and tech-enabled business models.

Focus Areas:

• Transformation Themes:
• Platform-led Modernisation
• Customer Centricity and Omnichannel Experience
• Digital Adoption & Self-Service Enablement
• Innovation and New Revenue Models
• Gen AI and Automation in Business Operations
• Operational Efficiency and Resilience

Consulting Capabilities:

• CxO Advisory and Business Strategy
• Digital Experience & Design Thinking
• Target Operating Model Design
• Vendor Consolidation and Ecosystem Optimisation
• Agile Operating Models and Change Leadership
• M&A and Integration Strategy

Key Requirements:

• 12+ years of experience in management consulting or transformation roles, with a strong focus on the insurance industry.
• Demonstrated success in working with Tier-1 professional services or consulting firms in Australia.
• Experience in delivering transformation programs at scale within Life, Health, or General Insurance domains.
• Proven capability in building and scaling consulting businesses or vertical practices.
• Excellent client relationship management and business development skills, with CxO-level stakeholder engagement.
• Strategic thinker with hands-on delivery experience in digital, operational, and platform modernisation initiatives.
• In-depth understanding of insurance operations, compliance, product lifecycle, customer journeys, and distribution.