About NovaSource

NovaSource Power Services provides solar panel cleaning services to some of the largest solar power plants in the world. At NovaSource we believe that the key to our success lies in the benefit we provide to our customers. We are a team of professionals, and our results show it. We have a strong safety record because job site safety is one of our highest priorities.

To serve our clients, we invest into our people. On hire, we assess each employee’s experience and expertise, then mentor them to grow engaging and satisfying careers.

Our turn-key services optimize each step of our clients’ project lifecycles — from commissioning to decommissioning and everything in between. Our approach delivers creates success for our clients, stability for our teams, and enables us to build a world-class culture of excellence. And that is how we empower a renewable world.

Summary Of Role

We are seeking an experienced Maintenance Engineering Manager at NovaSource Power Services (NSPS). NSPS is an independent Solar Operations and Maintenance provider currently servicing 20 GW of solar assets worldwide. NovaSource Power Services strives to be the number one O&M provider within its key target markets within 2 years, and have 30% of its revenue from value-added services, of which engineering will play a key role. This role will report to the SVP, Engineering Solutions and will be responsible for driving the Engineering team to provide engineering support & expertise to the power plant fleet.

Currently, the Engineering team provides three main functions for the business:

• Continuous support for North and South America power plants
• Subject matter experts on al.
• Executing value added service projects such as SCADA designs or upgrades.

Responsibilities

Directly manage a team with multiple direct reports:

• 7 x electrical engineers.
• Conduct 1on1s on a bi-weekly basis to discuss roadblocks, career enrichment, and more.
• Hire or terminate engineers as necessary to maintain team performance relative to ticket closure efficiency and fleet size.
• Drive the team of engineers to close tickets and meet quarterly and annual ticket metrics.
• Provide training or purchase training for engineers as needed on unfamiliar topics.
• Manage a network of engineering vendors for additional support or license purchases.
• Execute purchasing for required software licenses or vendor support.
• Support operations technology infrastructure and control room systems. Plan for continuous improvement and system upgrades.
• Plan and forecast engineering team spending and revenue.
• Diligently create and manage tech notes and specifications for common engineering issues for improved technical support.
• Collaborate with other engineering teams such as SCADA, Networking, Servers, Performance, and more.
• Communicate daily with the engineering management team.
• Communicate daily with other engineering team members using email, chat, or phone.
• Participate in weekly team meetings to review problems, open support requests, and plan value added services.

General Qualifications

• 8 plus years of of professional experience in engineering, engineering management, and/or project management.
• Experience in developing a global team and executing services while supporting local business partners.
• Ability to cultivate, motivate, and direct a team of highly technical individuals.
• Strong demonstrated knowledge of systems level engineering and system integration.
• Adept at developing cross-functional relationships and creating mutually beneficial outcomes in order to provide direction and accountability for complex troubleshooting and resolution.
• Skilled at developing processes/programs to capture and report technical data in a comprehensive and knowledgeable manner.
• Exemplary and proven track record of direct customer interaction including: understanding the customer's needs, problem solving, and creating internal accountability for managing and resolving customer concerns
• Accomplished user of Microsoft Office 365 suite of tools: Outlook, Excel, Power Point, SharePoint
• Communicate effectively in both verbal and written format.
• Must know how to prioritize day to day work.
• Strong knowledge of approved cyber security practices.

Engineering Qualifications

• Strong analytical and documentation skills.
• Strong understanding of solar inverters, plant controllers, substation protection, MV/HV transformers, capacitor banks and solar tracking systems.
• Minimum 6 years of utility scale solar experience.
• Experience with NERC standards (PRC, MOD, FAC, etc.)
• Experience with data acquisition applications such as Ignition, Wonderware, N3uron, Kepware.
• Experience with SEL RTAC and Relay Products.

Office Physical Requirements

All positions in our office require interaction with people and technology while either standing or sitting. In order to best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. NovaSource is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.

Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role.

US: Diversity Statement – Equal Employment Opportunity

It is NovaSource’s policy to provide equal employment opportunity to all applicants and employees. NovaSource disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state or federal laws.