Machine Learning / AI Engineer (Analyst)
Industry: Technology / Financial Services
Are you ready to turn cutting-edge technology into real-world solutions? A prominent JSE-listed business process outsourcing (BPO) company is on the hunt for a Machine Learning / AI Engineer to drive innovation, streamline operations, and enhance customer experience through advanced AI capabilities.
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What You’ll Do
In this exciting, fast-paced role, you’ll:
• Design, build, and deploy machine learning models that directly impact customer interaction and operational efficiency.
• Develop intelligent chatbots (text and voice) that enhance user experience and service delivery.
• Implement AI-powered automation tools, ensuring scalability and reliability.
• Integrate ML solutions with internal systems using robust API management practices.
• Monitor model performance and lead continuous improvement initiatives in alignment with QA standards.
• Work cross-functionally with IT, data, and operational teams to bring AI concepts to life.
• Contribute to a culture of experimentation, agility, and tech-driven growth.
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What You’ll Need to Succeed
• Proven experience in Machine Learning and AI engineering.
• Strong proficiency in Python and relevant ML/AI libraries (TensorFlow, PyTorch, scikit-learn, etc.).
• Solid experience developing chatbots (both voice and scripted text-based).
• Good understanding of Quality Assurance (QA) principles in tech development.
• Comfortable working with and integrating APIs.
• Experience in financial services or BPO environments will be highly advantageous.
• A creative, analytical mindset with the ability to problem-solve under pressure.
• Must be comfortable in a full-time, office-based role – this team thrives on real-time collaboration and energy.
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Why Join Us?
• Be part of a listed company at the forefront of AI innovation in financial services.
• Work in a tech-savvy, high-impact environment where your solutions directly shape business outcomes.
• Opportunity to lead exciting projects in AI automation, customer engagement, and business optimisation.
• Join a culture that values bold thinking, continuous learning, and making a difference.
• If you are interested in this opportunity, please apply directly to [email protected] .
• For more finance jobs, please visit https://www.networkrecruitmentinternational.com
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
We also invite you to contact us to discuss your next career move in finance!
For more information contact:
Heidi Nieuwoudt on 012 348 4940
Specialist Recruitment Consultant: Actuarial and Analytical