Job Description
We're looking for a proactive and experienced individual to join our fast-paced team as a Logistics Dispatcher . If you excel in team settings, can multi-task with ease, and solve problems autonomously, we want to hear from you!
Key Responsibilities:
- Dispatch intermodal trucks for both local and over-the-road assignments, ensuring timely deliveries.
- Maintain regular communication with drivers, providing guidance and support to ensure smooth operations.
- Liaise seamlessly with the Port of Oakland Terminals, facilitating the flow of information and resolving any issues that arise.
- Monitor import/export container statuses using various channels, including port websites and call centers.
- Track shipments, provide timely updates, and enter shipment details into our proprietary systems.
- Offer prompt and effective responses to customer inquiries, maintaining a high level of customer satisfaction.
- Update shipment statuses and coordinate appointments through port and terminal systems.
- Manage general office duties, such as email correspondence and phone calls, and assist with administrative tasks as needed.
- Be available for after-hours and weekend duties when required to ensure continuous operation.
Desired Qualifications:
- Previous experience within a logistics industry.
- 4+ Years of Drayage and/or LTL experience
- Effective communication skills, both written and verbal, with the ability to lead a team.
- Strong time management and task prioritization skills.
- Proficiency in Microsoft Office and Google Suite.
- Familiarity with DOT and OSHA regulations is a significant advantage.
- Experience with PortPro and/or CMS is beneficial.
- A consistently positive, empathetic, and professional approach to customer interactions.
Job Type: Full-time
Pay: $25.00 - $26.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Job Type: Full-time
Pay: $25.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed
Experience:
- Trucking Dispatching: 2 years (Required)
- Trucking Logistics: 2 years (Required)
Ability to Commute:
- Oakland, CA 94607 (Required)
Work Location: In person
Company Description
RoadEx, a California corporation, established in 2001 with a single bobtail and a group of dedicated partners and staff with a vision of providing more for loyal Customers that have supported RoadEx based upon RoadEx’s reputation of being reliable, dependable, and taking the extra steps to make sure RoadEx delivers.
RoadEx, a California corporation, established in 2001 with a single bobtail and a group of dedicated partners and staff with a vision of providing more for loyal Customers that have supported RoadEx based upon RoadEx’s reputation of being reliable, dependable, and taking the extra steps to make sure RoadEx delivers.