Job Responsibilities:

• Active management of vendor database.
•  Define appropriate test procedures for resource qualification, handle test translations, and other work samples.
•  Find and test new specialized vendors based on project needs.
•  Anticipate and plan resource demand.
•  Develop, track, and validate vendor KPIs.
•  Evaluate and track vendor performance.
•  Provide feedback to vendors and arbitrate.
• Negotiate rates.
•  Liaise with accounts department on invoicing and payment status.
•  Run vendor analysis, satisfaction surveys, and reporting.
•  Compile and maintain vendor data and work documents.
•  Act as an escalation point for vendors.
•  Maintain vendor partnerships with a focus on vendor utilization, cost control, quality, and commitment to projects.
•  Follow developments in the industry and language professionals’ community: benchmarking.
•  Liaise with local professional organizations and universities to promote talent management.

Job Requirements:

•  +3 years’ experience in vendor management, working in translation and localization is essential.
•  Excellent written and verbal English communication skills is a must.
•  Minimum bachelor’s degree or equivalent.
•  Excellent problem solving and analytical skills.
•  High sense of urgency.
•  Experience in negotiating and persuasion.
•  Strong interpersonal skills.
•  Effective time management.