Roles & Responsibilities
* 3-5 years of experience providing IT support for LIMS systems in a pharmaceutical, biotech, or laboratory setting.
* Experience with LabVantage LIMS is strongly preferred; experience with LabWare LIMS also considered.
* Strong understanding of laboratory processes, sample management, and analytical workflows.
* Experience with LIMS system configuration, master data updates, and user management.
* Familiarity with ITIL processes (incident, change, and problem management)
* Ability to troubleshoot application issues, system errors, and support ticket resolution.
* Familiarity with GxP, FDA, and other regulatory guidelines related to laboratory systems.
* Knowledge of system integration concepts (LIMS to instruments, ELNs, ERP systems).
* Strong skills in documenting system processes, configurations, and incident resolution procedures.
* Excellent communication and collaboration skills, working with both technical and non-technical teams.
Salary Range: $110,000-$115,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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