Licensed Personal Lines Customer Service Representative
Edina, MN, US
10 days ago
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Summary
Job Description
As a Personal Lines Service Representative, you have the opportunity to join a team that embraces hybrid work, combining in-office collaboration with remote flexibility. We pride ourselves on a welcoming and positive environment that fosters growth and mutual respect. In this role, you'll be at the forefront of customer interactions, focusing on understanding client needs and addressing their inquiries with warmth and professionalism. If you have a knack for building relationships and a passion for delivering top-notch service, then Corporate Four Insurance is your ideal career destination.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
401K
Appreciation lunches
Appreciation Outings
Team building events
Hybrid equipment provided
Advancement opportunities available
Tuition reimbursement
Home and workLife balance
Family focused environment
Every other Friday half day
Parental Leave
Disability Insurance
Tuition Reimbursement
Responsibilities
Customer Support: Provide exceptional service to clients by addressing inquiries and resolving concerns promptly and efficiently.
Policy Management: Assist clients in understanding and managing their personal lines policies, including updates, changes and billings.
Documentation: Maintain accurate records of client interactions and policy information, ensuring confidentiality and accuracy.
Problem Resolution: Investigate and resolve client issues with a focus on client satisfaction and retention.
Product Education: Educate clients on available products and services, promoting solutions that align with their needs and preferences.
Requirements
Experience: 1-2 years of previous personal lines insurance experience
Licensure: Active Minnesota Property & Casualty Insurance License.
Adaptability: Ability to work in a hybrid remote environment and efficiently manage tasks.
Technical Skills: Proficiency with AMS (Vertafore)software.
Company Description
Corporate Four is an independent insurance agency located in Edina, MN
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