Job Title: Level 2 Server Administrator

We are seeking a highly skilled Level 2 Server Administrator to support a complex IT infrastructure that includes Windows, Linux, and unified communication platforms. This role focuses on maintaining, optimizing, and securing a range of enterprise systems used across multiple departments in a public service-oriented environment. The contractor will troubleshoot and resolve infrastructure issues, ensuring stability, security, and performance.

Key Responsibilities:

• Install and configure server hardware and software across mixed environments.
• Manage and monitor both Windows and Linux server infrastructures.
• Troubleshoot user-reported issues and those identified through monitoring systems.
• Perform backups and implement disaster recovery and failover procedures.
• Upgrade systems with new software and hardware releases as needed.
• Implement access controls, firewall configurations, and other security best practices.
• Analyze performance metrics and logs to detect and resolve server-related problems.
• Maintain system documentation, policies, and internal knowledge base.
• Train internal stakeholders on new system tools and updates.

Qualifications:

• 4+ years of experience as a System Administrator or similar role.
• Hands-on experience managing Windows and Linux server environments.
• Strong background in systems troubleshooting and diagnostics.
• Experience supporting unified communication tools such as Microsoft Teams Calling.
• Ability to prioritize and manage multiple issues in a fast-paced IT setting.
• Strong written and verbal communication skills.
• Proven organizational and problem-solving skills.

Minimum Requirements
7 Years - Network infrastructure (physical and logical architecture)
7 Years - Server administration best practices and procedures
3 Years - Experience with Linux operating systems
3 Years - Experience with Windows operating systems
3 Years - Experience with Microsoft Teams Calling
3 Years - Analyzing server performance metrics and optimizing systems
3 Years - Log analysis and server issue troubleshooting

Preferred:
3 Years - Additional depth with Microsoft Teams Calling and collaboration platforms