Our customer, a leading financial technology company, is seeking a Senior Legal Operations Manager to lead the global outside counsel management program, oversee the legal billing team and project management team, and manage outside counsel budgeting and forecasting for the legal department. They will be responsible for creating and executing strategies and programs to maximize cost savings while ensuring high-quality legal support for the entire department. Location: Remote, (Bay Area preferred) Duration: 6+ months Job Responsibilities Outside Counsel Management: * Create and implement outside counsel engagement strategy, influencing and aligning with legal leadership and internal stakeholders. * Oversee the law firm vendor lifecycle, including selection, negotiation, management and billing. * Manage law firm roster and optimization efforts, partnering with various legal teams and leadership to ensure proper support, expertise, and jurisdictional coverage as the company needs evolve. * Negotiate global law firm agreements, including outside counsel requirement terms, hourly rates and alternative fee agreements. Create competitive rate intelligence and benchmarking to aid in negotiations and ad hoc rate approval and establish processes to improve turnaround time. * Implement cost saving initiatives like the preferred firm program to consolidate spend, RFP program to drive increased competition and the AFA initiative to drive budget predictability. Develop improved reporting functionality around these initiatives. * Manage rapid response portfolio of high impact priorities from external and internal stakeholders. * Create outside counsel KPI's and metrics as well as reporting functionality for Legal Leadership Team, matter managers and cost center owners. * Oversee monthly outside counsel forecasting process, working with each legal team to accurately track exposure, significant matters and budget impact for the various portfolios. Partner with Finance to provide updates to company leadership. * Lead the Legal Project Management Team to closely project manage company's largest matters with outside counsel. * Manage internal compliance program for law firm vendors, partnering with the various internal control teams. Ensure proper protections in place in standard law firm agreement language. * Assist with testing, training, implementation and adoption of technology solutions related to the law firm portfolio. Legal Billing: * Lead the company's legal billing team, managing the Legal Billing Manager * Implement best practices for legal billing to ensure protocols and savings and manage enforcements efforts. * Partner with tax and AP teams to put proper billing and payment procedures in place in accordance with global laws and regulations. * Improve technology capabilities around invoice review and bolster reporting capabilities to improve invoice review experience for users. * Oversee training program for new hires and their interactions with Onit. Legal Operations: * Run the annual outside counsel legal budget exercise, partnering with the Legal Leadership Team. * Lead law firm diversity and inclusion initiatives to drive change in the legal industry and provide program support for pro bono program. * Manage alternative staffing vendors and work with teams to address staffing needs. * Support the implementation/roll-out of Company programs and practices to the function, promoting key leadership messaging. * Support monthly legal operations reporting needs including OpEx, headcount, pro bono and outside counsel metrics and department KPIs. Qualifications * Bachelor's degree (B.A. or B.S.) with a focus in finance or economics preferred * 7-10 years of work experience in legal pricing environment. Experience working with large, geographically dispersed team preferred. * Experience with people management and strong interpersonal skills; comfortable dealing with all levels of the organization and law firm organizations. * Strong technical skills; proficient in all Microsoft Office applications, especially Excel, Tableau, PowerBI; familiarity with Legal technology (e.g. Serengeti, TyMetrix T360, Onit or other eBilling tools). * Working knowledge of corporate finance/budgeting practices and legal billing systems * Proactive approach to recognizing needs, solving problems and anticipating issues. To apply: If you are qualified, interested, and available, please send 1) your WORD version of your resume and 2) an email stating why you are a good fit for this position to [email protected] ElevateFlex provides an unparalleled platform for you to work with innovative companies and law firms worldwide on various exciting and challenging roles. We pride ourselves on respecting your individuality and choice of career, allowing you to bring your very best to each role, to continue to develop your experience, expertise, and professional network, and be supported with a package of benefits tailored to your needs. As a member of our talent community, you will benefit from Elevate's curated training suite to enhance and develop your skills. You will have access to hands-on support, networking opportunities, and accessing the most up-to-date resources. By joining our global community of Talent, you will get the opportunity to work with our best top law firms and law department customers. Equitability and inclusion are critical to ElevateFlex's success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry's most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business. As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team - help us change the legal business landscape and make a dent in the legal universe.