Make a difference as a Learning & Capability Development Specialist.

NRMA Insurance has been helping Australians with their general insurance and actively supporting communities for 100 years. Part of Insurance Australia Group (known as IAG), we’re proud to be one of Australia’s most iconic brands.

Your Role

As the Learning & Capability Development Specialist, you’ll be responsible for uplifting the capability within Property Claims Fulfilment (PCF) and our Domestic Preferred Builder Suppliers through planning, creating and delivering engaging and effective learning materials for internal and external stakeholders that ensure we comply with regulatory and insurer requirements. You’ll conduct needs analysis across the PCF team and our suppliers, create and deliver training programs and initiatives across multiple platforms and channels that align to business objectives ensuring a positive and impactful learning experience for participants.

This is a permanent position with flexibility to be based anywhere is Australia.

About You

• Demonstrated and advanced experience in Instructional Design, utilising various adult learning principles.
• Demonstrated experience in designing and developing digital learning solutions and programs following an agile methodology.
• Strong interpersonal skills, including an ability to build and manage relationships.
• Experience in digital learning design.
• Extensive experience in supporting, consulting and challenging executive stakeholders to achieve strategic goals.
• Certificate IV in Training and Assessment with relevant tertiary qualifications.
  
  

Applications close Thursday, 22 May 2025 at 2359pm AEST.

Joining NRMA Insurance you’ll have access to a raft of benefits from across the Group

• Boosted superannuation with 13% as standard
• Up to 50% off personal insurance, including home and motor insurance
• 5 myLeave days per year on top of annual leave
• Work from home and many more flexibility options with myFlex
• Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
• Dedicated career growth programs, including the award-winning IAG Academy
• Discounts on every day and special occasion items
• A certified Family Inclusive WorkplaceTM
• employment type eligibility criteria apply
  
  

About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We’re ready for you. Apply today.