Supports the Platform-wide, Learning & Development Organization by providing accurate, efficient, and proactive licensing and administrative support. Primarily responsible for providing administrative oversight of licensing activities; the role will serve as a primary point of contact for general licensing questions and provide clerical and administrative support within the L&D function.
Primary Responsibilities:
Maintains records, compiles information and submits forms in order to obtain and maintain licenses
Coordinates with applicants and state agencies to ensure timely and efficient license acquisition and renewal
Ensures compliance with organization policies and government regulations
Maintains an accurate, complete database or set of records to track the status of applications, renewals and forms
Provides real-time scheduling support by booking appointments and preventing conflicts
Provides insight and guides management on licensing issues
Provides information by answering questions and requests
Anticipates the needs of others to ensure a seamless and positive experience
Provides clerical and administrative support to the L&D function
Orders L&D supplies and materials as directed
Participates in Day 1 welcome program(s)
Owns the new hire badge issuance process
Prepares reports on training activities and outcomes
Requirements:
High School Diploma required
2+ years in an administrative support role highly preferred
Demonstrated proficiency with Microsoft office suite, particularly Excel
Experience with LMS and database’s helpful but not required
Ability to demonstrate attention to detail in a fast-paced environment
Strong written and interpersonal communication skills
Excellence in organizational and follow up skills
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