We are seeking a highly skilled and experienced Lead Software Testing Engineer to join our team and take ownership of ensuring top-notch quality in our healthcare payer claims administration systems.

This role demands a deep understanding of QA principles and methodologies, alongside expertise in the US Healthcare domain, to deliver robust and reliable healthcare solutions.

Responsibilities

• Develop and oversee test strategies and plans in collaboration with business and IT teams
• Create and execute test cases to support in-sprint user stories, ensuring alignment with system requirements
• Leverage QA automation tools wherever applicable to enhance testing efficiency
• Execute comprehensive test plans, log results, and report defects in an Agile environment
• Take the lead in identifying complex defects, troubleshooting issues, and solving technical challenges in software testing
• Apply strong knowledge of QA methodologies and testing techniques to ensure software quality and reliability
• Report testing progress, results, and key updates to the Delivery Manager
• Address escalated technical defects and provide mentorship to team members on challenging issues
• Ensure a thorough understanding of end-to-end flows for healthcare payer claims administration systems, including Provider, Claims, and Enrollment
• Collaborate across teams to ensure the delivery of high-quality software solutions that meet business needs
  
  
  

Requirements

• 9 to 14 years of experience in software testing, particularly in end-to-end healthcare payer claims systems
• Understanding of Medicare Advantage and familiarity with US Healthcare payer operations
• Knowledge and hands-on expertise in government plans within the US health insurance system, including Medicare, Medicaid, and Pharmacy plans
• Background in functional areas such as member enrollment/eligibility, plan/products/benefits, provider management, producer agent/broker management, member digital, or quality management (HEDIS, Stars ratings, etc.)
• Skills in creating and executing detailed test cases and defect reporting in an Agile environment
• Competency in developing test strategies and plans involving cross-functional collaboration with business and IT teams
• Qualifications in leading defect detection and resolution efforts with complex software systems
• Proficiency in QA automation tools to streamline testing processes
  
  
  

Nice to have

• Familiarity with healthcare quality management standards like HEDIS or Stars ratings
• Showcase of flexibility to adapt to emerging tools and technologies in QA automation
• Expertise in addressing technical defects within cross-functional Agile development teams
• Knowledge of modern QA principles applied within cutting-edge health technology systems