Company Overview

Team Geek Solutions is a pioneering company in the IT services sector based in India. Our mission is to deliver high-quality technology solutions that empower businesses to achieve their goals efficiently. We pride ourselves on our innovative approach, collaborative culture, and commitment to excellence. Our team is passionate about leveraging technology to solve real-world problems and strives to create an inclusive environment where creativity thrives.

Role Responsibilities

The candidate should have fair knowledge of ServiceNow development, integrations platform, upgrade and troubleshooting issues in script include business rules, data fetching from the platform, etc.

• [ ] The SME should be able to perform the root cause analysis of the issues reported by the end users and perform the impact assessment and then go for resolution followed by testing and submitting the evidence for
  
  

testing and completing the development.

• [ ] This role required Dynamic professional who should be client facing and should be able to work flexibly supporting US time zones in certain cases
• [ ] It is expected that he/ she should have knowledge of various modules of Service Now and be able to work independently without any support.
• [ ] He/she should be following Service Now, best practises while performing development testing and review of the issues.
  
  

Skills: root cause analysis,impact assessment,incident management,business rules,database management,troubleshooting,development testing,data fetching,lead,solution architecture,servicenow development,itil framework,sme,integrations platform,developer,servicenow,agile methodologies