Populus is an amazing company where our employees stay because they love their teams and the growth opportunities. Additionally, we offer a competitive 401K match, a generous paid time off package, and Health Benefits. Our mission is to provide a broad range of quality financial products and services delivered with best-in-class customer service. We work and lead with integrity, and we celebrate employees who exemplify our values. Come join our team! Working in tandem with the Network Manager the Lead Network Engineer is responsible for the daily maintenance, administration, and management of ACE networks to include keeping the network secure from a variety of threats. Design, implementation and support of Network and Voice solutions within a global organization, providing guidance to support teams to ensure agreed levels of service delivery and performance are maintained. Major Responsibilities * In depth understanding and strong troubleshooting skills across all key technologies in the Enterprise Data Centers, Corporate, and Store LAN Networks (e.g. VRF, HSRP, VPC, LACP, QoS, TCP/IP & UDP, SNMP, FTP, TFTP, SSH, IPSec, NAC, SD-WAN, Fortinet, Cisco, F5, Meraki, Firewall Centric Security Design) * Aids in the smooth operation of voice and data networks. Plans, evaluates, coordinates, and performs installation and/or reconfiguration of hardware and software elements of data and/or voice communication network. * Support Cisco ASA and Fortinet Next Gen Firewalls and effectively communicate firewall rule & policy changes. * Assist in creating design and configuration templates for 1000 location local and wide area networks. * Create and maintain documentation of processes, network configurations, and systems detailing locations and configurations for all assigned projects. * Inform the Infrastructure Network Manager and IT departments of planned and unplanned system outages in a manner consistent with established communication, escalation and change control policies. * Ability to effectively communicate, both in writing and verbally, with stakeholders at all levels. * Work with 3rd party vendors and carriers to facilitate and achieve successful troubleshooting and implementations for production related issues and to improve standard operating procedures. * Assists and oversees the configuration of network monitoring and configuration management software to identify anomalous events, perform fault detection, review performance metrics, and generate reports to support specific service level requirements. * Assists with proposing solutions to management to ensure all communication requirements based on future needs and current usage, configuring such solutions to optimize cost savings to include network designs that include selection of hardware and software packages * Assist in the overall performance and capability of technical team through mentoring and knowledge sharing. * Highly customer focused when setting priorities, ensuring performance meets stakeholder and customer expectations, able to understand the impact on the products. * Highly organized with the ability to manage multiple, parallel tasks and projects. Continuous Improvement mindset * Participate in 24/7 ON-CALL rotation. This also includes being available after hours and on weekends to assist with issues, even when not on call. * Complete administrative duties as assigned (e.g. ticket updates, status reporting, labor reporting). Key Competencies * Technical * Communication Proficiency * Organized * Focused * Detail Oriented * Flexibility Interactions Direct Report Title - N/A Indirect Report Title - N/A Other Internal/External Interactions * All Employees * Customers * Vendors Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major responsibilities. While performing the duties of this job, the employee is regularly required to sit, stand or walk; use hands to finger, handle, or feel; reach with hands and arms; stoop or bend; and talk or hear. The employee must occasionally lift and/or move up to 50 lbs. Position Type/Expected Hours of Work This is a full-time position, Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. This position might require long hours and weekend work. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in some work environments can be moderate. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications required of employees assigned to this job. EEO Statement Populus Financial Group, Inc. provides Equal Employment Opportunity (EEOC) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.